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Uploaded files to update Tag & Wygwam, now can't access Tools section to update them due to errors!

How Do I?

Andru Edwards's avatar
Andru Edwards
331 posts
11 months ago
Andru Edwards's avatar Andru Edwards

Actually, clicking around in my control panel results in the following error in almost every area of settings:

“Fatal error: Cannot declare class EEHarbor\Wygwam\Helper, because the name is already in use in /home/gearlive/domains/XXXXXX/public_html/XXXXXXX/user/addons/wygwam/Helper.php on line 17”

I’m not able to access a bunch of areas - I just get the error above on an otherwise empty white page. I tried running the updates for both Tag and Wygwam through the EE CLI, but to no avail. Not sure what to try next - was curious if anyone might have some insight!

       
Rob Allen's avatar
Rob Allen
3,105 posts
11 months ago
Rob Allen's avatar Rob Allen

Just wondering what happens if you disable extensions to get access to those areas

https://docs.expressionengine.com/latest/general/system-configuration-overrides.html#allow_extensions

       
Tom Jaeger's avatar
Tom Jaeger
449 posts
11 months ago
Tom Jaeger's avatar Tom Jaeger

Any chance your running older version of the EEHarbor add-ons? I believe this was resolved a few years ago….

       
Tom Jaeger's avatar
Tom Jaeger
449 posts
11 months ago
Tom Jaeger's avatar Tom Jaeger

Sorry, just re-read your post I think I missed part of it orignally… Any chance you also have the old versions in the add-ons folder still? (like just renamed or something along those liens?) If so I’d recommend deleting them to see if this resolves the issue!

       
Robin Sowell's avatar
Robin Sowell
13,255 posts
11 months ago
Robin Sowell's avatar Robin Sowell

I was thinking old renamed versions as well. I just grabbed a fresh copy of Wygwam from the store and dropped it in, and was able to update with no errors showing.

       

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