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ExpressionEngine White Blank Screen After Add-On Installation

How Do I?

sophi-josephine's avatar
sophi-josephine
1 posts
one year ago
sophi-josephine's avatar sophi-josephine

Hi everyone,

I’m having trouble with my ExpressionEngine 7.5 site showing a white blank bright screen after logging in. Everything was working smoothly until I installed a new add-on, and now I can not access the control panel at all. I have tried clearing the cache and even disabling the add-on through the files, but the blank screen issue still persists.

Any suggestions on what else I could try to solve this blank white screen issue?

       
jelle's avatar
jelle
87 posts
one year ago
jelle's avatar jelle

Hi!

Which addon are we talking about? First thing you can try is to open the config file (system/user/config/config.php) and add this line: $config[‘allow_extensions’] = ‘n’; While you’re there you can also set this one that will help you show php errors: $config[‘debug’] = ‘2’; (just don’t forget to set this to 0 when you’re done)

This disables extentions, and might help you getting into the CP again.

If this doesn’t help, i think you will have uninstall the addon manually by removing some records from the DB. Look for the name in these tables: exp_modules exp_extentions exp_fieldtypes exp_plugins

Don’t forget to backup and good luck!

       
Brian Litzinger's avatar
Brian Litzinger
704 posts
one year ago
Brian Litzinger's avatar Brian Litzinger

There are more options if changing those config values doesn’t reveal the error. https://gist.github.com/litzinger/5598641

       
Noahjohn's avatar
Noahjohn
1 posts
10 months ago
Noahjohn's avatar Noahjohn

You can check the error logs for any specific messages that could indicate the problem. Additionally, try renaming the add-on’s folder to disable it completely, or enable debug mode in your config.php ‘taylor swift 2048’ file to get more detailed error information.

       
catherinehat's avatar
catherinehat
5 posts
10 months ago
catherinehat's avatar catherinehat

Thanks for your answer. I got it.

       

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