Cannot update entry

HI, A couple questions… 1. Before the migration to GoDaddy, everything was fine? 2. You have other Channels in your install but this is the only one giving you the error? 3. Are there any special fields (via add-ons, etc) you could disable?

A couple tings that come to mind might be making sure your PHP version is up to date, I would think that if it is a mod_security setting at the server level it would be affecting other things as well, but you might check that out as well, I have seen others have an issue with that.

R

1. As far as I know, my client only makes updates every few months, but this was only reported after the GoDaddy migration
2. Correct
3. No, it had a simple textarea field and a matrix field. I removed the matrix field thinking that might be it, but removing that field didn’t fix the issue. It’s a channel I use for static pages.

Hi Shinka,

I would recommend updating to the most recent version of ExpressionEngine to confirm your not running into an issue thats already resolved.

On the update not working front. I would start by confirming all of your paths are set correctly in the control panel, as well as the permissions for folders being set correctly.

Thanks,

-Tom Jaeger

I checked my paths and didn’t see any issues. This is my stacktrace from the upgrade:

#0 [internal function]: ExpressionEngine\Core\Application->{closure}(Object(ExpressionEngine\Core\Provider))
#1 ee/ExpressionEngine/Core/Provider.php(352): call_user_func_array(Object(Closure), Array)
#2 [internal function]: ExpressionEngine\Core\Provider->ExpressionEngine\Core\{closure}(Object(ExpressionEngine\Service\Dependency\InjectionContainer))
#3 ee/ExpressionEngine/Service/Dependency/InjectionContainer.php(173): call_user_func_array(Object(Closure), Array)
#4 ee/ExpressionEngine/Boot/boot.php(140): ExpressionEngine\Service\Dependency\InjectionContainer->make('Updater/Unpacke...')
#5 ee/ExpressionEngine/Service/Updater/Runner.php(69): ee('Updater/Unpacke...')
#6 [internal function]: ExpressionEngine\Service\Updater\Runner->unpack()
#7 ee/ExpressionEngine/Service/Updater/SteppableTrait.php(94): call_user_func_array(Array, Array)
#8 ee/ExpressionEngine/Service/Updater/Runner.php(96): ExpressionEngine\Service\Updater\Runner->runStepParent('unpack')
#9 ee/ExpressionEngine/Controller/Updater/Updater.php(101): ExpressionEngine\Service\Updater\Runner->runStep('unpack')
#10 [internal function]: ExpressionEngine\Controller\Updater\Updater->run()
#11 ee/ExpressionEngine/Core/Core.php(251): call_user_func_array(Array, Array)
#12 ee/ExpressionEngine/Core/Core.php(111): ExpressionEngine\Core\Core->runController(Array)
#13 ee/ExpressionEngine/Boot/boot.php(161): ExpressionEngine\Core\Core->run(Object(ExpressionEngine\Core\Request))
#14 index.php(143): require_once('...')
#15 {main}
Oops, looks like the updater couldn't complete.

We stopped on Preflight check.

What version of PHP are you running? 6.0.3 is a few years old… I’m wondering if you might be running a version of PHP that wasn’t supported in 6.0.3 (Or wasn’t released at the time of 6.0.3)

Well, I managed to upgrade my PHP version. cPanel was showing 1 version but it wasn’t actually updating when viewing php_info(). So I got GoDaddy to fix it for me.

I also managed to upgrade to the latest version of EE 7.3.12.

Unfortunately, I’m getting the exact same error.

Anybody have any ideas? I’d appreciate the help.

So what version of PHP are you now running?

I would also go in and delete any Channel Layouts, to confirm your not getting an error with a field or something that’s not visible…. I’d also recommend going through all of the tabs in the channel view to see if you can spot the / an error.

Deleting layouts worked! I forgot about those. It didn’t show the error, but the error went away and I’m now able to save. Thanks for your insight, Tom.

Good