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Dynamic recipient Freeform sending multiple times

How Do I?

VRDL's avatar
VRDL
24 posts
about 3 years ago
VRDL's avatar VRDL

Hi,

When using Freeform dynamic recipients. And some recipients share same e-mailaddress. Freeform will send multiple e-mails. So for example:

Label - E-mail Gary - [email protected] Fred - [email protected] Harry - [email protected] Anne - [email protected]

When Anne or Harry is choosen from the form, it will send 2 e-mails to both harry and anne, but i want to show the label in the notification so “Harry” and just send only one e-mail to [email protected].

Any clue someone?

Thanks in advance.

Wessel

       
Justin Alei's avatar
Justin Alei
4 posts
2 years ago
Justin Alei's avatar Justin Alei

Unfortunately this has to do with how Freeform was built and they basically said it’s not going to be fixed. If the mail.com here happens to use Gmail they could use [email protected] and [email protected], but if not, there’s not much else you can do besides setup alias email accounts to keep that unique. I ran into this same thing and had to switch to use EE Harbor Forms, but that brought it’s own set of challenges.

       
Rob Allen's avatar
Rob Allen
3,105 posts
2 years ago
Rob Allen's avatar Rob Allen

I ran into the same problem a while back.

My solution was to use alias email addresses for the duplicates in the recipients list and use server side forwarding to a single email box.

So in your case:

Gary - [email protected] Fred - [email protected] Harry - [email protected] (gets forwarded to [email protected]) Anne - [email protected] (gets forwarded to [email protected])

       
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clara167
1 posts
one year ago
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Alagko
5 posts
one year ago
Alagko's avatar Alagko

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