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Forgotten password email template not sending HTML

Development and Programming

Fingo's avatar
Fingo
9 posts
2 months ago
Fingo's avatar Fingo

I’m having an issue where I’ve change the forgot password template to be a html template.

When I send the template it come through as plain html, even though I set the outgoing email to be html. Other system email seem to send as html but not this one.

If I install the add-on below this does fix the issue but in my case this brke something else so I can’t use.

https://github.com/cld-agency/ee-html-email

Is there an issue with the forgot password template not respecting the outgoing email mail format?

I tested on a fresh install using EE 7.2.5.

Thanks

       
jelle's avatar
jelle
55 posts
2 months ago
jelle's avatar jelle

I think you should go here: ?/cp/settings/email and change the email newline setting to \r\n

       
Fingo's avatar
Fingo
9 posts
2 months ago
Fingo's avatar Fingo

Thanks for the reply.

I have tried changing that value to ’ \r\n’ but the email is still sent as plain text.

       
Robin Sowell's avatar
Robin Sowell
13,187 posts
about 2 months ago
Robin Sowell's avatar Robin Sowell

Hrm, so definitely it sends other emails as html? If you look at the headers for the forgotten password one, is it saying it’s sent as plain text or html? Just trying to figure out where it goes wrong- code looks like if it works elsewhere, it should work there.

       
alfredobuko's avatar
alfredobuko
3 posts
about 2 months ago
alfredobuko's avatar alfredobuko

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Cassie Bender's avatar
Cassie Bender
2 posts
one month ago
Cassie Bender's avatar Cassie Bender

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ksleste's avatar
ksleste
4 posts
one month ago
ksleste's avatar ksleste

Just trying to find out where the problem is; the code seems to be correct if it works elsewhere, therefore it should work there as well. geometry dash subzero

       
olivier's avatar
olivier
2 posts
3 weeks ago
olivier's avatar olivier

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👍 1
       
Cassie Bender's avatar
Cassie Bender
2 posts
3 weeks ago
Cassie Bender's avatar Cassie Bender

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👍 1
       
olivier's avatar
olivier
2 posts
3 weeks ago
olivier's avatar olivier

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celinedion's avatar
celinedion
5 posts
3 weeks ago
celinedion's avatar celinedion

It’s possible that there may be an issue with the forgot password template not respecting the outgoing email format in ExpressionEngine. However, it’s also possible that there may be other factors at play, such as conflicts with other add-ons or server configuration issues.

       
SteveCode's avatar
SteveCode
4 posts
2 weeks ago
SteveCode's avatar SteveCode

Try to find it in the history

       

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