Thread

How can an administator add a custom field value when approving a new member?

July 16, 2017 6:31pm

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  • #1 / Jul 16, 2017 6:31pm

    ipatrick

    75 posts

    Hello

    We have a custom field “CustomerKey” defined for the members.

    In our workflow when a new member registers it must be approved by our site admin. We’d like the site admin to enter the value for the member’s “CustomerKey” when approving the member.

    How can I do this?

  • #2 / Jul 17, 2017 8:48am

    James Mathias's avatar

    James Mathias

    184 posts

    The Custom field will be available in their Member Profile. If you click their username after approving it will take you to the page where that field will be available to accept input.

  • #3 / Jul 17, 2017 9:45am

    ipatrick

    75 posts

    Hi James,

    If I click on their username after approving them. The screen (Account Statistics For…) that is displayed is read-only and doesn’t appear to contain the custom field.

    I get the same read-only (Account Statistics For…) page when clicking on the usernames listed in the members -> view members screen.

    Maybe I’m not finding the correct username link to navigate to the member profile. Any hints on what I’m missing?

  • #4 / Jul 17, 2017 9:49am

    James Mathias's avatar

    James Mathias

    184 posts

    Hi, Are you in the CP? In the CP clicking their username should bring you to a Personal Setting form.

  • #5 / Jul 17, 2017 10:05am

    ipatrick

    75 posts

    Hi James, thanks for your help.

    Yes, I’m in the control panel logged in as the Administrator. (Members -> View All) This listing screen shows all the members.

    Clicking on any of the usernames takes me to a read-only (Account Statistics For…) screen.

    I’m not sure why my member section in the CP isn’t working correctly. Maybe I have an incorrect setting but, I can’t find a config option that controls this behavior.

  • #6 / Jul 17, 2017 11:29am

    James Mathias's avatar

    James Mathias

    184 posts

    Hi,

    Are you logged in a a Super Admin? Also what version of ExpressionEngine?

  • #7 / Jul 17, 2017 1:10pm

    ipatrick

    75 posts

    I’m logged in as a Super Admin. The version is ExpressionEngine v2.1.3

  • #8 / Jul 17, 2017 1:44pm

    James Mathias's avatar

    James Mathias

    184 posts

    Hi,

    There should be a sidebar menu of secondary navigation for the member, where you can find custom and built in fields for members. Also you should immediately upgrade your installation. 2.1.3 is very very old, and there have been a ton of security and stability releases since then.

  • #9 / Jul 17, 2017 3:18pm

    ipatrick

    75 posts

    Hmmmm… I don’t have “There should be a sidebar menu of secondary navigation for the member”. I’m not sure where to go from here, but I hate to take up so much of your time. I think at this point I’m going to abandon the idea of using the EE member functionality. It doesn’t seem to working in my version of EE.

    Unfortunately the hosting environment doesn’t meet the requirements for EE v3 and the client refuses to change hosting companies. I maybe able to upgrade to 2.11.9. I’ll need to check.

    thanks

  • #10 / Jul 18, 2017 9:20am

    James Mathias's avatar

    James Mathias

    184 posts

    Hi,

    Not wasting my time, If you send an email to team@ellislab.com with a screenshot of what you are seeing I can point you in the right direction. Also yes, 2.11.9 would be much better than 2.1.3

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