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internal server error

Development and Programming

mr_ripley's avatar
mr_ripley
45 posts
10 years ago
mr_ripley's avatar mr_ripley

I have ExpressionEngine v2.10.1

I have member groups to edit specific content. When you are signed in as a certain member group, that is not Super Admin and you go to certain pages in Content > Edit after the page loads there is a Popup box that says “error: internal server error:

It only happens to non super admin users and mostly happens when editing. Has this occurred before? How do you fix?

       
Ingmar's avatar
Ingmar
29,245 posts
10 years ago
Ingmar's avatar Ingmar

The first thing to do would be to take a look at the server’s error log. You should get mot specific information on what triggered the server error in the first place.

       
mr_ripley's avatar
mr_ripley
45 posts
10 years ago
mr_ripley's avatar mr_ripley

Here is what I got: Internal Server Error 500: It looks like the error is generated from: show_module_cp&module=matrix_presets&method=get_presets Again, this only happens when you sign into the admin and you are NOT a super admin but a user with limited privileges.

Detailed Error Information: Module FastCgiModule Notification ExecuteRequestHandler Handler PHP54_via_FastCGI Error Code 0x00000000 Requested URL MY SITE URL/admin.php?S=45868400342e479bcbf6b43c3d86196d&D=cp&C=addons_modules&M=show_module_cp&module=matrix_presets&method=get_presets Physical Path D:\home\site\wwwroot\admin.php Logon Method Anonymous Logon User Anonymous

       

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