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Super Admin can't leave comments, but users can.

How Do I?

mhallaba's avatar
mhallaba
32 posts
10 years ago
mhallaba's avatar mhallaba

Ran into this issue. Not sure if it’s a known bug or not.

3.1.1

Comments working fine for members. But super admin cannot post. It tells me you’re not allowed to post :/

       
Pedro Guimaraes's avatar
Pedro Guimaraes
170 posts
10 years ago
Pedro Guimaraes's avatar Pedro Guimaraes

Hi there, I don’t think this is still a bug in 3.1.1, but since your DB carried over from another 3.x installation it has the issue?

Backup your database and try this in the SQL Query Form/phpMyAdmin:

UPDATE exp_member_groups SET can_post_comments =  '1' WHERE group_title =  'Super Admins';
       
mhallaba's avatar
mhallaba
32 posts
10 years ago
mhallaba's avatar mhallaba
UPDATE exp_member_groups SET can_post_comments = '1' WHERE group_title = 'Super Admins'
Affected Rows: 0

Still have the issue :/

       
Ingmar's avatar
Ingmar
29,245 posts
10 years ago
Ingmar's avatar Ingmar

Are you sure you actually are logged in as a Superadmin? Can you add

Group ID: {logged_in_group_id}

somewhere in your code for debugging purposes? What do you get?

       
mhallaba's avatar
mhallaba
32 posts
10 years ago
mhallaba's avatar mhallaba
Are you sure you actually are logged in as a Superadmin? Can you add
Group ID: {logged_in_group_id}
somewhere in your code for debugging purposes? What do you get?

Definitely logged in as super admin. I can do everything else in the CP.

I get “0 rows affected” when i run the query.

       
Seth Barber's avatar
Seth Barber
172 posts
10 years ago
Seth Barber's avatar Seth Barber

It sounds like you have run into Bug #21409. As Pedro suggested you should be able to fix the problem with an SQL query. Can you tell me the group_id of your Super Admins group?

       
mhallaba's avatar
mhallaba
32 posts
10 years ago
mhallaba's avatar mhallaba
It sounds like you have run into [Bug #21409](https://support.ellislab.com/bugs/detail/21409/super-admins-dont-have-permission-to-add-comments). As Pedro suggested you should be able to fix the problem with an SQL query. Can you tell me the `group_id` of your Super Admins group?

super admins are number 1. I ran the query and it returned the above results. Lines changed: 0.

       
mhallaba's avatar
mhallaba
32 posts
10 years ago
mhallaba's avatar mhallaba

Fixed it…. there was a typo. It said super adminS with an S instead of super admin in the query i copy and pasted above.

Thanks!

       

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