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Structure - Settings page is blank!

Development and Programming

antiuser's avatar
antiuser
44 posts
about 16 years ago
antiuser's avatar antiuser

I’m setting up a client’s server with a brand-new install of EE with Structure 2.1.1, everything installed fine, both the module and the extension are enabled, except when I click the “Structure” link on the Modules page in the admin, I get a blank page, which is also blank if I view source (no code in there whatsoever). I’m sure this is a server issue, just wondering if anyone here has run into something similar… this is just about the worst thing that could happen on this tight a deadline.

       
rockthenroll's avatar
rockthenroll
485 posts
about 16 years ago
rockthenroll's avatar rockthenroll

This is almost always a memory issue. Check these two articles: http://buildwithstructure.com/knowledge#article_blank_extension_screen

       
antiuser's avatar
antiuser
44 posts
about 16 years ago
antiuser's avatar antiuser

I’m afraid that’s not it - I’ve checked the permissions on the module files and they’re 755, memory_limit is 32M.

       
Jack McDade's avatar
Jack McDade
425 posts
about 16 years ago
Jack McDade's avatar Jack McDade

I’ve often had to bump the memory limit higher than 32M, especially if you have Playa or FF Matrix running too. Try 128M and see if that helps, and back it off from there.

       
antiuser's avatar
antiuser
44 posts
about 16 years ago
antiuser's avatar antiuser

Thanks. I ended up talking with Travis on AIM and went with his suggestion of switching to the host we know (we were using hosting provided by a client’s friend which we had never used before). Everything’s working now. Cheers!

       
Jack McDade's avatar
Jack McDade
425 posts
about 16 years ago
Jack McDade's avatar Jack McDade

Also, feel free to post any and support requests on http://structure.tenderapp.com/, as you’ll get the fastest and most comprehensive support there 😊

       

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