Brevo SMTP Error
Development and Programming
I’m utilizing Brevo for SMTP and no matter what I do I get an authentication error. I’ve checked with my hosting provider and Brevo and we can’t figure out why this is happening. Anyone else experiencing anything like this?
@Kari-Lyn Could you describe it in more detail?
Below is the error I’m receiving. I’ve checked with Nexcess (my hosting provider) and everything looks right on their end. I’ve generated new credentials and even had Brevo generate new credentials. Could it be something with ExpressionEngine? I’m on version 7.4.11
Error: Failed to authenticate password. Error: 535 5.7.8 Authentication failed Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.
It sounds frustrating to deal with authentication errors, especially when you’ve already checked with both your hosting provider and Brevo. Here are some common issues and solutions that might help resolve the problem:
- Verify Credentials
- Check SMTP Ports
- Open Ports
- Domain Authentication
- Sender Verification
- Temporary Issues
- Configuration Issues If you’ve tried all these steps and are still experiencing issues flash games, it might be helpful to reach out to Brevo’s support team again with detailed information about the error messages you’re receiving.
You should ensure that the SMTP username and password are correct. Sometimes, a simple typo can cause authentication failures. Verify that you are using the correct SMTP settings:
SMTP server: smtp.brevo.com (or the specific server provided by Brevo) Port: Typically 587 (for TLS) or 465 (for SSL) Use TLS/SSL as required.