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Closed - how to active low search in pro License ?

How Do I?

UXspan's avatar
UXspan
31 posts
3 years ago
UXspan's avatar UXspan

Hello

I bought 2 month of Pro add-on of expressionEngine in my website.

Https://bts.******* but the low search is not functioned as it says in the pro page https://expressionengine.com/pro It keeps telling me (Invalid License)

This add-on will cease to function if put on a production website!

Also there is some instructions how to buy it from eeHarbor website ! That confused me I need help to activate it ! My exppessioneine account is uxpan and my eeharbor account is Almalki With the same email ***@gmail.com I am totally stocked

Also how can i get support for my purchases ? Do i have to pay for my purchases too ? I tried support@expressionengine , help@expressionengine , your TWitter account no hope 😊

Thank you

       
Andy McCormick's avatar
Andy McCormick
322 posts
3 years ago
Andy McCormick's avatar Andy McCormick

morning. I’m looking into this for you now. thanks

? 1
       
UXspan's avatar
UXspan
31 posts
3 years ago
UXspan's avatar UXspan

thanks very much this will help me to save my work i am stuck as you see inn attachment it is valid pro License

       
Andy McCormick's avatar
Andy McCormick
322 posts
3 years ago
Andy McCormick's avatar Andy McCormick

UXSpan. just letting you know that since you have posted this multiple places, I’m going to close this post out and let you handle it with the support team as they told me they have replied back to you there.

Also, note that free support is a first-come-first-serve basis. We try to help for free when we can, but typically are unable to reply on the weekends or before regular operating hours Eastern standard time.

thanks

       

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