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Control Panel showing 404 when trying to edit template

How Do I?

Nelly's avatar
Nelly
94 posts
3 years ago
Nelly's avatar Nelly

Hi,

I’m on a new site using EE 6.2.7. I developed it in a staging server, and now that the site is in the client’s server, I’m getting an error message when trying to edit templates.

A path example: /editors.php?/cp/design/template/edit/3

I get a “Error Page not found” message.

I can duplicate templates, but not edit them.

Long time EE user, but I have no idea how to troubleshoot this. Help?

       
Rob Allen's avatar
Rob Allen
3,105 posts
3 years ago
Rob Allen's avatar Rob Allen

My initial thought is that it could a Mod Security rule being triggered. These normally give a 403 error but I have seen 404 occasionally.

Make the error happen, then check your server logs to see if any Mod Sec rules are being triggered and disable the offending ones. Sometimes you may have to disable a few rules to cure things.

Worth trying.

       
Nelly's avatar
Nelly
94 posts
3 years ago
Nelly's avatar Nelly

Thank you Rob for the quick answer, checking it right now!

       
Del's avatar
Del
76 posts
3 years ago
Del's avatar Del

Hey Nelly - did you sort this? I have a similar issue.

       
Nelly's avatar
Nelly
94 posts
3 years ago
Nelly's avatar Nelly

Hi, Del.

The client sorted it out, unfortunately I don’t have the details. I asked them to check server rewrite rules and any security modules. Something in their end was blocking files (including scripts) in the themes directory.

       

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