Yes, I’m using iPower.
I just got off the phone with tech support and he said there are three engineers working on the issue. They were currently offline so he wasn’t able to get in touch with them. He wasn’t sure if they were in a meeting or had gone home for the day. They’re on the east coast. He wasn’t able to give me any specific information other than that it is a server issue, a priority and that it is being worked on. He also said there were other accounts effected by this. I’m going to give them another call tomorrow morning in hopes to get some information directly from the engineers. I’ll keep you posted.