Thread

This question may be related to a resolved thread.

Well, I’m working withEE2.1.1 (latest build) Safari 5.0 (OSX) and got no problems to login. Yesterday I installed MSM (2.0) and now it’s working with 3 different sites.

Today I visited a client and tried to login (Firefox and IE7) but it didn’t work. On my way back home I tried to login with my iPhone 4 and it didn’t work.

Now I’m home and I can login with my Safari 5.0 browser on my iMac. But all other browsers on my iMac didn’t work.

No error messages or anything else was shown. I type my username/password in and nothing happens.

My webhost is EngineHosting. Is there a MSM bug? On other sites without MSM I have no problems. Please fix it soon, these are my live-sites and I need to login.

Hi Thomas,

Exactly what happened when you couldn’t login? Did the login page just refresh or not even submit? Do you have an .htaccess file for these sites?

Cheers

Greg

my domains have a .htaccees to remove Index.php

After I typed my username and password in I click submit. And the loginform refreh after short loadingtime and I see only the blank login fields. No error messages or something like this

Hi, Thomas. Have you seen this page; http://ellislab.com/expressionengine/user-guide/troubleshooting/msm/msm_login_issues.html

Well, I’m using masking access to the Control Panel.

What method of authentication are you using? Cookies only? Any extensions?

It was a standard installation, a fresh install. No extension or anything else.

Thomas, did you add a setting like this:

$cp_url = 'http://example.com/admin.php';

Yeah and I can’t login on different browsers. Just Safari on my personal Mac is working. Firefox, Google Chrome on this Mac dosen’t work. My iPhone dosen’t work. And every other Mac outside my home office dosen’t work. But if I change my password or use the “lost password”-function, I’m able to login on different browsers.

Try adding this to your config.php

$config['cookie_domain'] = ".example.com";
$config['cookie_path'] = "";
$config['cookie_prefix'] = "";
$config['admin_session_type'] = "c";
$config['user_session_type'] = "c";
$config['require_ip_for_login'] = "n";
$config['require_ip_for_posting'] = "n"; 
$config['secure_forms'] = "n";

See if that makes a difference.

It makes no difference.

Thomas,

But if I change my password or use the “lost password”-function, I’m able to login on different browsers.

Can you just explain this a bit more please? If you a re able to login after this at what stage does it revert to you not being allowed to login anymore?

Can you login at http://example.com/system/ as opposed to http://example.com/admin.php?

I can never login at example.com/system because I’m using masked-cp. It’s always example.com/admin.php
If I change my password, I’m able to login on different browsers/computers. So I was at a client, changed my password (lost password etc) and then I could login on his browser (example.com/admin.php). At home office on my browsers, I had to change my password again to login there.

In addition to trying the config settings I suggested above, have you removed your .htaccess file as well?

It’s not the htaccess-file. I deleted it and the problem is still there. Now I recovered my .htaccess