Thread

I’ll find out and let you as soon as possible.

Thanks Tony. We will be here.

Operating system: Linux
Path to PERL /usr/bin/perl
Server Name janus
Kernel version 2.6.18-194.11.3.el5PAE
cPanel Version 11.26.20
Shared Ip Address 75.127.94.119
Architecture i686
MySQL version 5.0.90-community
Path to sendmail /usr/sbin/sendmail
Apache version 2.2.15
PHP version 5.2.13

I’m not sure where I can find email error logs. I do have access to CPanel though.

Can you try one of the other methods? Sendmail or SMTP? Same result?

Yes, I’ve tried all three and still getting errors.

Tony, I filled out the form and asked for a CC to my EllisLab account. Nothing yet. Will check back later to see if the mail comes in later.

I got the email 😊 Im on the list of recipients in the script

You may have gotten it, but I didn’t. Hmmmm….

Is anyone still looking into this? :|

At this point, we’re probably going to need to go in and look around. Please check your email in a few minutes.

Thanks Sue! Just sent over the info.

Tony,

I tried sendmail and get

Status: 127 - Unable to open a socket to Sendmail

Could you maybe go back to your host with that error.

I see in your response above that you say the form your hosting company setup didn’t work for you either. Can you please follow up with them regarding this.

Hey John, there might be a bit of a misunderstanding. The form that the hosting company set up works fine for me, I did get the email. Even when Sue sent it out (response #20 above) I got the email.

The issue I had was that while Tony got a response, my CC didn’t ever get back to me. 😊

Hi Tony,

I’ve temporarily fixed this for you by adding adding a line to system/core/core.email.php around line 1273:

$this->safe_mode = TRUE; // temporary fix - EllisLab

Essentially, your server is not accepting the fifth parameter we pass to to PHP’s mail() function, even though your safe_mode is off. I’ll work with the team to see if we can implement a permanent workaround, but this should get you going in the short term. Just remember to re-add that line after you upgrade to 1.7.0+.