Hi Derek - and thanks for the response.
In reference to MM - i can see roles where this will work well, and have clients which will suit it. I was just curious to know how you guys anticipated the move from MM to EE seeing as that is a feature as such.
In reference to communication - it is not so much what is being said but how it is being said (from where and how often). In my opinion if you state quite big revelations (EE2.1’s soon release) at public meetings then logically a full public statement would be made in a timely fashion to prevent speculation and to be honest keep traffic on your site. But getting dribs and drabs from other sites that you have to search out to keep in the know on a product that matters to our businesses - that then might not be factual as we have no idea how official it is…..... etc, etc.
I understand EE has grown quickly, and work flows that worked in the past may not be suitable now and that we as customers have a lot to learn, and you as a company have to learn how to handle us awkward customers too! But in short - we are businesses that have to make correct decisions (on our clients behalves) based on what we know - therefore we have to remain regularly informed and not make decisions based on unofficial speculation.
This situation kind of arose when EE2 was in development and we received updates roughly every two weeks (as a reaction to customer pressure). But since the BETA was released I can think of two updates (in 6ish months) with no real information on “yes this is going to be ready soon” or “no this is still a buggy beta” etc.
Perhaps I am off note here with my communication is key approach - other might agree/disagree? Perhaps I am trying to have a say in something that is not my business (but the community feel we have here makes me feel differently)...
AND, Finally… Sorry very off topic for this post… We can drop it here if people prefer!!!! 😊
It is not a rant or whinge - just open thoughts and discussion of my current opinion - which might be the odd one out i know.