Thread

Hi Communitas-

This definitely looks like an extension issue, but before we move forward, can you try turning on display_errors?

Here are some instructions for turning Display Errors on.

Then report back to us with the specific error you are getting. This will point us in the right direction. Thanks!

Dear Adam,

sorry - couple of questions:

if I understand correctly, there are three steps to enable error reporting:
1. change the index.php in the root folder if PHP is not set up to display errors
I am working on MAMP on a Mac, so the PHP is part of MAMP - can I change the PHP server setting in MAMP or do I change the index.php, to include ini_set(‘display_errors’, 1);
If so, WHERE in the file index.php do I paste that ? (that index.php has quite a lot in it, including a line “Do not edit below THIS.”), so I have for now pasted it near the top:

$qtype = 0; 
ini_set('display_errors', 1);

2. change the index.php in the system folder
(little comment re a clarification in the Wiki: it gives the instruction to change ...

error_reporting(0);

to

error_reporting(E_ALL);

I copied and pasted it including the beginning and end quotes and had a panic as I could not log-in to system after that at all, so might be useful to point that out in the wiki - only took me 10 minutes to figure out what the problem was, but might still save somebody that time ...

3. set Debug Preference to 1. PHP/SQL error messages show only to Super Admins.
I am not sure whether to also turn on: Display SQL Queries? and Display Template Debugging? ....

I have done all three things, and now the front-end webpages show a long list of data at the bottom of each page - which is what we want presumably.
I have turned on MD Live Search extension and played around with the front-end of the site without a problem - can’t see any errors being reported.
I have turned on Field Frame extension and played around with the front-end of the site without a problem - can’t see any errors being reported, either. I have not enabled any of the field types even. I have experimented with different field types enabled - does not seem to make a difference.

I log into the CP and go to My Account and Weblog Settings. I try to access HTML Buttons and get a blank page. That’s the PROBLEM.
I have no problem editing the Default HTML Buttons in the Admin.
I do not get any error reporting when I’m in the CP (although I remember that I once did manage to enable that - no longer sure how).

Thanks for your patience with me ...

Michael

Small additional point of information: I played around with other sections of My Account, just to check.
All of them are OK, except - under Weblog Settings:
Ping Servers (that also produces a blank page)
HTML Formatting Buttons (that produces a blank page and that’s where I noticed the problem)

The third items in that section - Bookmarklet - seems to work fine.

Does that tell us anything ?

Plus another piece of info that seems relevant:
when Publishing or Editing an Entry, the html buttons seem to work fine ...

Communitas,

How much PHP memory do you have?

EE Wiki : HowTo Determine Memory Limits

How much PHP memory do you have?

I am testing on a local installation (MAMP on a Mac).
Here is what it says in PHP Info:
Directive           Local Value         Master Value
memory_limit         8M                   8M

What does that tell us ? Look forward to hearing from you.
Thanks. Michael

Hi Communitas-

8M is a bit low. I would up this to 32M.

Let us know if this solves your issue. Thanks!

Well, I have had a few hours of fun. In order to up the memory limit on the PHP, I had to upgrade to MAMP Pro (which I have done) and following instructions have increased the memory in the php.ini file to 64M. When I check this in MAMP’s PHPInfo, it correctly shows as 64M.

But when I log into EE CP and go to Admin-Utilities-PHPInfo, it still only shows 8M as the memory limit.
Here is some of the detail from the PHPInfo:

Server API   Apache 2.0 Handler
Virtual Directory Support   disabled
Configuration File (php.ini) Path   /Applications/MAMP/conf/php5
Loaded Configuration File   /Applications/MAMP/conf/php5/php.ini
PHP API   20041225
PHP Extension   20060613
Zend Extension   220060519
Debug Build   no
Thread Safety   disabled
Zend Memory Manager   enabled
IPv6 Support   enabled
Registered PHP Streams   php, file, data, http, ftp, compress.bzip2, compress.zlib, https, ftps

Do I need to tell EE separately somehow to increase the memory limit, too ?
I don’t suspect so, but I don’t understand why the increased memory limit from the local MAMP server does not show up in EE PHPInfo ??

I have tried accessing the usual error: My Account- My Weblog Settings - HTML Formatting Buttons.
I still get the error as before if either FieldFrame or MD Live Search are enabled, and the error disappears when I disable both.
As it looks like I haven’t been able to increase the memory limit as displayed within EE, I am none the wiser.

Sorry this is dragging on ....

There are two versions of PHP that ship with MAMP.  So are you using PHP5 or PHP4?  And if so, did you alter the appropriate php.ini file?

-greg

I am using PHP5 and followed the instructions to alter php.ini to 64M.

Which php.ini did you change?

Did you restart the server after making the change?

Which php.ini did you change? Did you restart the server after making the change?

As a default on MAMP installation, PHP4 and PHP5 were set to 32M. I set php5.ini to 64M.
Restarted the computer, re-started MAMP, re-started Firefox and logged into EE.

When I use Webstart in MAMP to access phpInfo (PHP Version 5.2.11), it clearly shows memory_limit as 64M, as expected.
When I log into EE via Firefox, and visit CP Home ›  Admin ›  Utilities ›  PHP Info, it only shows 8M, as both Master value and Local value.

It’s a mystery to me ...

Communitas, is this your only domain set up using MAMP? The reason I’m asking is that I just recently installed MAMP on my Mac Mini, and the default for memory_limit was set to 32m.

I know you’d prefer to work locally, but have you considered moving the install to a regular host?

is this your only domain set up using MAMP?

Not sure I quite understand that question. Yes, I am developing the site and testing on MAMP on my Mac, and yes, it’s the only domain locally. And, yes, after installation, the default memory size in MAMP 1.83 was 32M.
But why would it not show up in the phpInfo of the EE CP ?

Yes, I’m in the process of arranging hosting with a company called Streamline, but it’ll take a few days ...

Honestly, we don’t normally support helping with server setups. What I can suggest you try is to add a new MAMP install and see how a generic install with no additional plugins, modules, extensions behaves.