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CP Modules Page is blank

March 14, 2009 1:57am

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  • #1 / Mar 14, 2009 1:57am

    Rick Becker

    26 posts

    Today, tried to access my Modules tab in the control panel and it was blank.  Yesterday it worked just fine when I accessed the FreeForm module.

    I updated from 1.6.5 to 1.6.7 today, hoping that would solve my problem. 

    Any ideas?

  • #2 / Mar 14, 2009 10:27am

    Ingmar

    29245 posts

    A blank page quite often indicates a supressed PHP error. Make sure to turn on error reporting in both PHP an EE.

    If it worked fine yesterday, can you think of anything that might have changed, either in your EE install or perhaps on the server?

  • #3 / Mar 14, 2009 3:29pm

    Rick Becker

    26 posts

    All turned on.  The Modules page still comes up blank.

    While it was working, i made some changes to the FreeForm entry records, directly in the MySQL tables (not through the FreeForm UI).  Although that shouldn’t impact the entire Modules function…

  • #4 / Mar 15, 2009 8:38pm

    Sue Crocker

    26054 posts

    In theory it shouldn’t. Do you have a backup of the freeform table before you made the changes?

  • #5 / Mar 15, 2009 9:53pm

    Rick Becker

    26 posts

    I don’t have an exact backup of that table.  But I do have an older version.

    I noticed the URL’s for other modules.  So figured out how to access the FreeForm menu directly:

    http://www.mysite.com/system/index.php…..&C=modules&M=FreeForm

    This works fine.  This would make me believe the problem is unrelated to the FreeForm entries table.

  • #6 / Mar 15, 2009 9:56pm

    Sue Crocker

    26054 posts

    What other third party modules do you have installed? What about extensions?

  • #7 / Mar 15, 2009 10:47pm

    Rick Becker

    26 posts

    No extensions installed.  As far as third party modules…

    -eepoll
    -freeform
    -linktracker
    -pollster

  • #8 / Mar 16, 2009 11:24am

    Sue Crocker

    26054 posts

    How much memory is allocated for PHP?

  • #9 / Mar 30, 2009 11:56pm

    Rick Becker

    26 posts

    Sue,

    50M allocated for PHP (local value).  90M master value

  • #10 / Mar 31, 2009 12:02am

    Greg Aker

    6022 posts

    Do you have access to server error logs?  I would think that it is a php error, and server error logs would help us get to the bottom of it.

    -greg

  • #11 / Mar 31, 2009 12:19am

    Rick Becker

    26 posts

    Just enabled error logging and got these three error w/in the first few minutes:
    [Mon Mar 30 20:09:00 2009] [error] [client 129.219.205.53] File does not exist: /home/42156/domains/hortensemillergarden.org/html/favicon.ico
    [Mon Mar 30 20:10:31 2009] [error] [client 75.36.201.52] File does not exist: /home/42156/domains/hortensemillergarden.org/html/favicon.ico
    [Mon Mar 30 20:12:21 2009] [error] [client 72.30.81.158] File does not exist: /home/42156/domains/hortensemillergarden.org/html/robots.txt

  • #12 / Mar 31, 2009 6:28am

    Sue Crocker

    26054 posts

    Rick, those three errors come when you use Firefox to view a site and you don’t have a favicon.ico file and a robots.txt file. They are nothing to do with EE.

    The fix for this is to upload a favicon.ico file and a robots.txt file.

    You can query in Google to find out what to put in the robots.txt file.

  • #13 / Mar 31, 2009 7:29am

    JT Thompson

    745 posts

    This will happen if you have a module folder that does not have a corresponding language file also put in the language directory.

    even if you rename the directory, or whatever, ALL module folders will be parsed, so if you’ve just uploaded a new module, move it out of the module directory and see if that resolves the problem.

    Now, that SHOULD produce an error like this:

    Error

    Unable to load the following language file:

    /lang.xxxx

    but i have seen it create blank pages when folders in that directory aren’t all ‘there’ or aren’t actually modules.

    probably not your issue but it’s something to check. I’d remove any folders that were recently uploaded just to test.

  • #14 / Mar 31, 2009 2:01pm

    Sue Crocker

    26054 posts

    Rick, might this be the case?

  • #15 / Mar 31, 2009 11:13pm

    Rick Becker

    26 posts

    Thanks for all the input.  But the modules page still does not show. 

    Sue - thanks for the heads up on the favicon and robots.txt.  I added icons and a robots.txt file to each site. 

    JT - thanks for the tip on the language file.  I can generate an error message by removing the language file for one of the modules.  When i remove the lang.modules.php file I actually get an error message when selecting the modules page.  However, i put the lang.modules.php file back and the modules page is blank.

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