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Updating to 1.6.7 resulted in site disappearing

March 07, 2009 5:32pm

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  • #16 / Mar 09, 2009 2:46pm

    Girlyshoes

    91 posts

    I added the line to the config file. Nothing. Not able to log in the EE control panel.

  • #17 / Mar 09, 2009 2:54pm

    Lisa Wess

    20502 posts

    Girlyshoes - did you have the Tag module installed? It looks like you may need to re-upload all of the Tag files.

    Also, when you say the PHP Info file didn’t load - what happened? That should always run no problems, it’s an info file not associated with EE though it will give us helpful information.

  • #18 / Mar 09, 2009 3:22pm

    Girlyshoes

    91 posts

    You know, at one point I had two installs, and I am beginning to suspect that the update went into the second location, which I thought was a dead end and had deleted most. I am now duplicating all the system folders into that location. If everything works, then I know to delete the first location (which I thought was my live site)

  • #19 / Mar 09, 2009 3:31pm

    Girlyshoes

    91 posts

    And that didn’t do jack, either.

  • #20 / Mar 09, 2009 3:35pm

    Girlyshoes

    91 posts

    Girlyshoes - did you have the Tag module installed? It looks like you may need to re-upload all of the Tag files.

    Also, when you say the PHP Info file didn’t load - what happened? That should always run no problems, it’s an info file not associated with EE though it will give us helpful information.

    Tag module is installed
    php info either comes up as 404 File Not Found (http://www.girlyshoes.com/phpinfo.php) or (http://www.girlyshoes.com/Girlyblog/com.phpinfo.php)
    or it loads as a totally blank page (http://www.girlyshoes.com/Girlyblog/index.php/phpinfo.php)

  • #21 / Mar 09, 2009 4:05pm

    Lisa Wess

    20502 posts

    It wouldn’t be index.php/phpinfo as that would be an EE template, and this is an actual file.

    It sounds like you didn’t create the file and upload it to the root directory, which is why it’s not found.

    If you go to /system/extensions and look for ext.tag_submit.php do you see it there?

  • #22 / Mar 09, 2009 4:20pm

    Girlyshoes

    91 posts

    It wouldn’t be index.php/phpinfo as that would be an EE template, and this is an actual file.

    It sounds like you didn’t create the file and upload it to the root directory, which is why it’s not found.

    OK. I got that sorted out. display_errors has a value of “on”

    If you go to /system/extensions and look for ext.tag_submit.php do you see it there?

    And yes.

  • #23 / Mar 09, 2009 4:32pm

    Lisa Wess

    20502 posts

    Can you temporarily add this to config.php:

    $conf['debug'] = "2";

    That’ll show errors to everyone, so let’s see if we can use that to find more information.  If there is already a debug line in there, simply change it to read 2 instead of adding a second copy.

  • #24 / Mar 09, 2009 4:39pm

    Girlyshoes

    91 posts

    And done

  • #25 / Mar 09, 2009 4:44pm

    Lisa Wess

    20502 posts

    Still no errors, interesting. Do you have access to server error logs?

  • #26 / Mar 09, 2009 5:06pm

    Girlyshoes

    91 posts

    Yes. I downloaded it as a text file (It’s huge, goes back to my original update or install in 2007) where do you want it? Or want it sent? And do you want me to cut just the pertinent data?

  • #27 / Mar 09, 2009 5:12pm

    Lisa Wess

    20502 posts

    If you can zip it and attach it, that would help.  And do ensure they’re error logs - not just logs.  For instance, you shouldn’t see “200 OK” messages.

  • #28 / Mar 09, 2009 5:22pm

    Girlyshoes

    91 posts

    Oh, it’s an error file all right.

  • #29 / Mar 09, 2009 5:33pm

    Girlyshoes

    91 posts

    Did this come

  • #30 / Mar 09, 2009 5:35pm

    Girlyshoes

    91 posts

    Great. I can’t seem to send the zip.

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