Thread

Hi,

When I click on “forgot password” I get the first email with a link to click. When I click that link I’m told my password has been reset I’ll be receiving another one shortly. That email never comes.

Any thoughts?

Thanks.

Hi there,

Can you receive email from your server to your address outside of EE?
Try setting up a simple php mail() script.

Well I get the first email…

How would I set up this script? And what would it tell me?

Sorry, I misinterpreted your problem.
It may be you have the same problem as this thread: http://ellislab.com/forums/viewthread/151548/

K that works; adding index.php to the URL. How do I make the email send the right link (with index.php included)?

You should be able to Edit it in your ‘Admin -> General Configuration’ options as the ‘URL to your Control Panel index page’, making sure it ends in index.php

When I change that it doesn’t stick. It says preferences updated but it still has no index.php.

It is correct in the config.php file, though. But the email still doesn’t have index.php in it.

Hi, cpaws.

You mentioned index.php - are you removing it via an .htaccess file?

You mentioned you didn’t receive an email with the reset password link, but then you did..

1. Yes.

2. No. I said I don’t receive the second email with the new password. It works if I copy the link from the email and add index.php to it and click it. If I do that, then I’ll get the new password email. Otherwise nothing comes.

I need to know where I can put the index.php so that it comes in the email automatically, because I can’t instruct my clients to copy/paste/add stuff into their link just to make it work.

cpaws,

We definitely don’t want you client to have to copy/paste/edit. Let’s get this sorted out.

Can you post the contents of your .htaccess? Are you using the supported method of removing index.php, or something more complex?

Cheers,

I’m using the exclude method.

So:

# BEGIN ExpressionEngine Rewrite
RewriteEngine on 
RewriteCond $1 !^(images|includes|system|themes|favicon\.ico|robots\.txt|index\.php|sitemap\.php) [NC]
RewriteCond $1 !^(401.shtml)
RewriteRule ^(.*)$ /index.php/$1 [L]  
# END ExpressionEngine Rewrite

I think FusionDesign was onto something with the changing of the control panel link. Do you know why it won’t save or how I can make it stick?

cpaws,

There are a few things we can try in order to get that setting to “stick”, but first we need to know your ExpressionEngine version. Also, if you disable .htaccess, does everything work properly? The method outlined above is not the officially supported way of using .htaccess

Cheers,

Version 2.2. No it does not work if I remove the .htaccess.

cpaws,

Have a look in Admin-> System Administration-> Config File Editor and look for $config[‘cp_url’] Make sure the value is something similar to http://example.com/system/index.php and click Update at the bottom of the page.

Cheers,

It’s not. It’s http://example.com/system. When I try to change it to http://example.com/system/index.php and click update, it says success but just goes back to what it was. However if I look in the URL bar, I’m accessing it at http:/example.com/system/index.php.