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Don’t receive confirmation emails using the mailing list module

October 18, 2010 7:23pm

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  • #1 / Oct 18, 2010 7:23pm

    Zlate

    75 posts

    As the title says, I installed the mailing list module and used the tags provided in the users manual.

    My code is as follows:

    {exp:mailinglist:form list="newsletter-periodical"} 
    <input type="text" name="email" value="{email}" class="input" />
    <input type="submit" name="send" value="Испрати" class="button" />
    {/exp:mailinglist:form}

    It basically works, as per the successful messages I receive upon submitting. Also when I submit with the same email again it recognizes it telling me that a confirmation email is already sent, but it isn’t.

    It’s so damn simple that I can’t imagine I’m making any errors :roll:

  • #2 / Oct 18, 2010 9:52pm

    Greg Aker

    6022 posts

    you on 1.x or 2.x, braveheart?

  • #3 / Oct 19, 2010 8:50am

    Zlate

    75 posts

    I’m on v2.1.0 Build 20100810.

  • #4 / Oct 19, 2010 3:59pm

    Greg Aker

    6022 posts

    okay cool.  I’m moving you up to the tech support forums.  😊

    To confirm, you have checked your spam folders, and have not found them there, right?  You have problems with other EE-generated emails?

    Thanks

  • #5 / Oct 19, 2010 4:32pm

    Zlate

    75 posts

    Yes I checked my spam folder and nothing was there. I haven’t tried other EE-generated email so far.

  • #6 / Oct 19, 2010 7:45pm

    Sue Crocker

    26054 posts

    Try sending an email to yourself from the Communicate tab. See what happens then.

  • #7 / Oct 19, 2010 9:17pm

    Zlate

    75 posts

    I just sent it and it worked instantly.

  • #8 / Oct 20, 2010 10:03am

    Sue Crocker

    26054 posts

    That’s progress! OK, did you set Webmaster or site name for auto-generated emails to anything?

    CP Home > Email Configuration

  • #9 / Oct 20, 2010 12:31pm

    Zlate

    75 posts

    Nop, I haven’t touched that field, it’s blank.

  • #10 / Oct 20, 2010 3:48pm

    Zlate

    75 posts

    Just to be sure, I developed a simple stand-alone form to see if it will work… and it works perfectly! The data from the form fields are sent to my email without a problem.

  • #11 / Oct 21, 2010 3:19am

    John Henry Donovan

    12339 posts

    braveheart,

    In your Mailing List preferences have you turned on Enable recipient list for notification of new mailing list sign-ups and added your email to Email Address of Notification Recipient(s) ?

  • #12 / Oct 21, 2010 8:58am

    Zlate

    75 posts

    Nop, it was set to “No”. In fact I haven’t even touched those fields. I still can’t figure out why I don’t receive confirmation emails. I’ll try to find and see if the emails are at least stored in the database, if that helps.

  • #13 / Oct 21, 2010 9:09am

    Sue Crocker

    26054 posts

    braveheart, if you don’t turn the setting On, and set a valid email address to be contacted, that’s why you aren’t getting the emails.

  • #14 / Oct 21, 2010 9:41am

    Zlate

    75 posts

    Ok I set the “Enable recipient list for notification of new mailing list sign-ups” to “Yes” and added my email address to “Email Address of Notification Recipient(s)” field, but still nothing changed.

  • #15 / Oct 22, 2010 3:25am

    John Henry Donovan

    12339 posts

    braveheart,

    Nop, I haven’t touched that field, it’s blank.

    Please fill in the Webmaster or site name for auto-generated emails preference.

    CP Home > Email Configuration

    Have you got a link to your signup form so I can add my own email to test for you?

.(JavaScript must be enabled to view this email address)

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