So… due to an error on our server, some of you today received an outdated Download Account renewal notice. A glitch led to the resending of emails to users whose accounts originally expired between late August and today. Embarrassing, to say the least, and we felt bad. We hate spam! But queries were beginning to role in quickly as to what was going on, and to save Les and Lisa from replying to these emails all day, we decided to send out an apology email to those that received the errant duplicate notifications, letting them know that no, their account hadn’t just expired again, please ignore it, and accept our humble apologies.
It’s a Monday, so of course this wouldn’t work as planned. Let’s just say that our mea culpa resulted in spamming these pour souls worse than the original error. The egg’s on our face, we’re terribly sorry, hope that you forgive us, and we have chastised the server gremlins which led to this in the first place.