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404 and Posting

November 10, 2008 5:15pm

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  • #1 / Nov 10, 2008 5:15pm

    rumsey

    12 posts

    I’m getting a 404 permissions error when trying to Post. I’ve narrowed it down to using the word “Cat” within a form field. When using “Cat” only, no error. If I use “Cat Face” for example, I get the error. Any time I have additional text after “Cat”, I get the error.

    Any ideas?

  • #2 / Nov 10, 2008 5:47pm

    Lisa Wess

    20502 posts

    rumsey, what is the exact error? 404 is a not found, not a permissions error.  Are you getting a 403?

  • #3 / Nov 10, 2008 5:49pm

    rumsey

    12 posts

    Forbidden

    You don’t have permission to access /ee/index.php on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    It is a 403, sorry. I was confused by the extra 404 error in the statement.

  • #4 / Nov 10, 2008 5:54pm

    Lisa Wess

    20502 posts

    I would guess that it is a mod_security error.  Can you go to Admin -> Utilities -> PHP Info and look for mod_security and let us know what you find?

  • #5 / Nov 10, 2008 6:03pm

    rumsey

    12 posts

    mod_security is listed as a loaded module, but that’s the only mention of it in PHP Info. Should I be looking at something specific?

  • #6 / Nov 10, 2008 7:18pm

    Sue Crocker

    26054 posts

    rumsey, you do have mod_security turned on.

    What you can do is to place the following in your .htaccess file if you have one already, or create one with:

    <IfModule mod_security.c>
          SecFilterEngine Off
    </IfModule>

    I have to do that on many of my sites.

  • #7 / Nov 11, 2008 12:29pm

    rumsey

    12 posts

    Worked like a charm.

    Thanks Sue!

  • #8 / Nov 11, 2008 12:30pm

    Sue Crocker

    26054 posts

    Glad to hear things are working for you again. Please don’t hesitate to post again if needed.

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