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EngineHosting's SFTP down?

October 16, 2008 6:43pm

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  • #1 / Oct 16, 2008 6:43pm

    AlanM

    74 posts

    I’m curious to know if anyone else is having problems logging into their EngineHosting account? Using Transmit or Coda returns a “Permission Denied” message.

  • #2 / Oct 16, 2008 6:48pm

    Lisa Wess

    20502 posts

    Hey, Alan - I’d recommending contacting EngineHosting directly.  Here is their support page.

  • #3 / Oct 16, 2008 6:50pm

    AlanM

    74 posts

    OK, I just sent a support message.

    I figured I’d send a support message if I were the only one. 😊

  • #4 / Oct 16, 2008 6:57pm

    Mark Bowen

    12637 posts

    Alan,

    Don’t know if this is related at all but there was a post a while back about people having the same error message. Might be related?

    Hope you get it all sorted soon.

    Best wishes,

    Mark

  • #5 / Oct 16, 2008 7:09pm

    AlanM

    74 posts

    I got an instant reply from support which asked me to change the hostname from ftp01.pmhclients.com to ftp01.ehclients.com. That did the trick. 😊

    Mark, thanks for the link to that thread. It looks like the same problem but with an assortment of solutions. Heh.

  • #6 / Oct 16, 2008 7:20pm

    Mark Bowen

    12637 posts

    Glad you got it all sorted.

    Best wishes,

    Mark

  • #7 / Oct 16, 2008 7:30pm

    AlanM

    74 posts

    I am too. Thanks again.

  • #8 / Oct 16, 2008 7:33pm

    Mark Bowen

    12637 posts

    No problem 😉

    Best wishes,

    Mark

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