I sent them a typo on their website and it was fixed in minutes. I didn’t get a discount for my editorial services though.
Seriously, I’ve had a couple email exchanges and got my answers quickly. I haven’t purchased anything, since like someone above mentioned, the price is dependent on your project as to whether or not it’s fair. Since I only run personal sites I can’t justify the expense. Or I could, but I have other things I would like more first (Coda, Acorn, etc.).
Since I am only a hobbyist it’s a bit nuts for me to consider some of these. Especially since I tend to move sites in and out of the Multiple Site Manager. I asked if they had plans to come out with a non-commercial license, but was told no. I also believe the modules are licensed per site (but could be wrong), so it quickly become prohibitive if you want added functionality to all your sites.
I haven’t read anything bad about them on these forums and a few times people sent me their way for features I wanted.
My worry at this point, since a feature set for EE 2.0 hasn’t been announced, is that a module will be folded in, or at best become redundant.
Speculation only, but I could see EE 2.0 having some kind of tag cloud function built in, or a rating module. It would kinda suck to spend the $90 for these two to only have them folded in. It would also be kind of crapy if EE did this, since it might alienate a developer, but at the same point these seem like obvious enhancements (and in the software world I can point to a few hundred examples of an add on function becoming the default through purchasing of the company or just adding in competing functionality).
At this point I am saving my pennies for EE 2.0, will wait to see what it offers, then look at my current projects to decide if I am interested in adding “ratings.”
And before anyone get bent out of shape, I am not trying to imply that a developer shouldn’t charge whatever they think is fair. I’m not saying anything is overpriced or that they should offer varying licenses. I am just saying for me, and especially with 2.0 pending, I have either made the choice I’d rather keep my money, or wait to see what comes with 2.0. Who knows, maybe Solspace will write a new module that is EE 2.0 and does something I can’t live without.