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Analytics Recommendation?

August 07, 2008 4:19am

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  • #1 / Aug 07, 2008 4:19am

    MichaelWatt

    48 posts

    The company I work for is in need of a reasonably priced Analytics application that will also record the IP addresses of the visitors.

    Any recommendations?

    Thanks.

  • #2 / Aug 07, 2008 4:50am

    Mark Bowen

    12637 posts

    Well there are quite a few of them but you have to remember that they are just that - Analytics software which can only really be used for trends and not much else. The only real indication of visitors would be going through your server logs, although that isn’t always as much fun 😉

    So with that in mind the first one would have to be Google Analytics. Does just about everything and is free!!

    There are then others such as Mint, Piwik (Open source alternative to GA) and many many more which all do pretty much the same as one another but may have one or two different options. I did place a list on these forums in one of the threads some time back with a much larger list and others did too, might be worth a quick search but those are the top ones that come to mind.

    Hope that helps.

    Best wishes,

    Mark

  • #3 / Aug 07, 2008 6:02am

    MichaelWatt

    48 posts

    Thanks for your reply Mark.

    Unfortunately neither Google nor Mint track IP information due to conflict in privacy policies. I skimmed through Piwik and I didn’t see anything there either.

    I’ll run a search for your previous posts.

    Thanks again Mark.

    If anyone else knows of an analytics application that isn’t too difficult to set up and tracks IP information, please let me know.

    Michael

  • #4 / Aug 07, 2008 6:39am

    Mark Bowen

    12637 posts

    Oops sorry didn’t see that bit about the IP addresses. Half asleep this morning 😉

    Is there any particular reason why you need the IP addresses though as these can easily be spoofed or sometimes not given at all due to servers, firewalls etc.

    Best wishes,

    Mark

  • #5 / Aug 07, 2008 8:34am

    russlipton

    305 posts

    Woopra is slated to meet your requirement, but is not yet entirely ready for prime time.

  • #6 / Aug 07, 2008 8:54am

    Sean C. Smith

    3818 posts

    My install of mint tracks IP addresses - you need to install one of the peppers (I’m running an old version so things may have changed)

  • #7 / Aug 07, 2008 10:09am

    microfinance

    1 posts

    Mark - The company I work for monitors which IP address views which product page on the site, then follows up with an email if possible. Thanks for coming back.

    Sean - Thanks for the feedback. I’ll check the peppers but there is a clause on the feature page which says that Mint has removed IP monitoring.

    Russlipton - Thanks mate. I’ll keep my eyes on Woopra.

  • #8 / Aug 07, 2008 10:44am

    cjorgensen

    393 posts

    The company I work for monitors which IP address views which product page on the site, then follows up with an email if possible. Thanks for coming back.

    I use Analog for offline log parsing. Free, fairly easy to configure, more powerful than I need, but having the IPs pulled this way probably wouldn’t give you the data in a way you would need. I’ve not tried to fine tune it to the level you’re talking about.

    Just an FYI, if I went to a website, then got an email from that company just because I visited them, I’d feel like I’d been spammed. Or even less sinister (or maybe more), if they were hitting me with targeted emails just because I had some interest….

    I just can’t come up with a scenario in my head where this would seem like anything other than a bad idea.

    I want to interact with your website, I don’t want your website to interact with me.

    Be interesting to read the privacy policy you would have to construct to do this as well.

    And just because you track an IP back to me doesn’t mean it was really me. I use my neighbor’s wireless for all my illegal activity.

  • #9 / Aug 07, 2008 11:18am

    Mark Bowen

    12637 posts

    As Christopher has said and I meant to mention it as well after reading what you had posted. If someone somehow managed to find out my e-mail address from my IP address then first of all I would probably ask them how they did it as the two simply don’t correspond as far as I know anyway.

    Secondly if I hadn’t signed up for anything and I received an e-mail unsolicited then I would take an exceptionally dim view on this. If I got a second unsolicited e-mail then I would probably write an e-mail saying why this is a very bad idea and then if it carried on I would probably take it a lot further.

    IP addresses really can be spoofed exceptionally easily and a lot of computers are behind firewalls or on shared IP addresses so IP addresses aren’t really all that good for much really.

    Just a though though.

    Best wishes,

    Mark

  • #10 / Aug 07, 2008 11:59am

    grantmx

    1439 posts

    I agree. And if I am not mistaken, that may be a violation of some States laws that require that a user initiate contact by Opt-In or submitting their email address (if you in the USA).  Sending unsolicited emails is a big NO NO in email marketing ethics.  😠

  • #11 / Aug 08, 2008 1:30am

    MichaelWatt

    48 posts

    Thanks guys for the feeback. I agree with what everyone is saying. I’m actually working for a Japanese company within Japan who target Japanese clients. The law is not as strict here but things are changing quickly. I’ll try to talk the staff out of it. But it’s good to know my IP tracking resources just in case.

    Michael

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