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No control panel after upgrade to 1.6.3

May 13, 2008 6:14pm

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  • #1 / May 13, 2008 6:14pm

    jansen

    9 posts

    I am having the exact same trouble as Jim. Same error message and what not. Can view the website but not the control panel. Does anyone have a solution?

    My stats:
    Fresh Install
    40M Memory Limit
    php5 and mysql

    Moderator’s note: Split from this thread

    It got split so I thought I would add some detail. Thank you in advance.

    EE goes through the install motions fine. The site is viewable.  However access to the Control Panel is denied by an internal server error (500).  The error log reports a premature end of script header.

    I had a previous version of EE Core running with no worries. I completely removed EE and the database. Then installed EE 1.63 from scratch.  Site fine, CP not so fine.

    Thanks

    Jansen

  • #2 / May 14, 2008 2:09am

    Ingmar

    29245 posts

    That is rather unusual, to be sure. Before we try anything else, can you try to re-upload your files? Just to exlude any corrupted files. Also, what platform are we talking about? Windows box?

  • #3 / May 14, 2008 2:31am

    jansen

    9 posts

    I have deleted and re installed EE (Commercial). A couple times now. I renamed the system folder initially and on the second attempt left it system. As well as dropping the database both times. I checked the path.php, config.php and index.php. 

    I read in a thread to make sure the index.php in the system directory was correct one. So, I replaced it with the original from the stock EE files.

    I am working on a shared host (HostGator) running Linux. I am in the process of talking with HostGator now.  I am at a loss, currently, being new to EE. I will re download the EE zip and try again.


    Thanks

    Jansen

  • #4 / May 14, 2008 2:47am

    Ingmar

    29245 posts

    Yes, my suggestion would have been to re-download the files. It certainly sounds like a corrupted file somewhere.

  • #5 / May 14, 2008 3:11pm

    jansen

    9 posts

    Ok, I have re downloaded the EE files and went throught the install again same results site is viewable but the control panel is not.

    Same Internal Server Error 500.

    Any other suggestions?

    Jansen

  • #6 / May 14, 2008 3:18pm

    Ingmar

    29245 posts

    Are you self-hosted? Either way, do you have access to the web server logs? They might tell us a bit more. Error 500 is notoriously difficult to troubleshoot.

  • #7 / May 14, 2008 6:55pm

    jansen

    9 posts

    Yes, the error log says:

    [Wed May 14 16:50:16 2008] [error] [client *.*.*.*] Premature end of script headers: /****/system/index.php

    Does this help?

  • #8 / May 14, 2008 7:47pm

    Sue Crocker

    26054 posts

    jansen, you mentioned earlier in the thread that EECore worked.

    I know it’s a pain, but can you install EECore again? Just to see if something changed from that time until this time.

  • #9 / May 15, 2008 12:48am

    jansen

    9 posts

    Will do. I am having HostGator reset my account back to default, right now.

  • #10 / May 15, 2008 10:13am

    Robin Sowell

    13255 posts

    OK- keep us informed on this one.

  • #11 / May 15, 2008 8:59pm

    jansen

    9 posts

    Alright here we go:

    I had Hostgator reset my account back to a brand new account and increase the PHP Memory Limit to 64MB.
    I then installed the EE Commercial 1.63. Install breezed through, but no CP.
    Removed EE Commercial and downloaded EE Core 1.63. Installed it and no CP. I get the same error as before. “Premature end of script headers:” on system/index.php for both versions.  I can not find the original EE core zip file I used it was probably an earlier version. If you can tell me where to get those I will try them.

    But I am at a complete loss.

    My stats as far as what the server I use is running:
    PHP 5.2.5
    MySql 5.0.45-community
    Linux Kernel 2.6.24.7-grsec

    Any help is greatly appreciated.

    Jansen

  • #12 / May 16, 2008 12:07am

    jansen

    9 posts

    I think I figured it out.  I was using Linux(Ubuntu) built in FTP “Connect to Server”. So I wondered if it was transferring the file correctly. I used Filezilla and everything worked. I don’t know but maybe that is it.

    But it all works now so thanks for putting up with me. This could be Jim’s problem to from the earlier thread.

    Jansen

  • #13 / May 16, 2008 1:28am

    Ingmar

    29245 posts

    So it was a corrupted file after all? Perhaps transfered in binary mode, instead of text, or vice versa? Although most FTP clients get this right automtically, these days. Either way, glad you’re squared away. Closing for now, if anything else comes up, kindly start a new thread, thank you.

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