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Who would you choose if you leave Dreamhost?

March 04, 2008 1:49am

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  • #16 / Mar 17, 2008 2:25pm

    Deron Sizemore

    1033 posts

    EngineHosting is much more expensive than most hosts.  I am currently using Media Temple and for $20 a month you get much more (and (mt) is more expensive than most hosts).

    (mt) has 100GB of storage as compared to 1.25GB EngineHosting S-2. 1 TB of transfer, as compared to 25GB with EngineHosting. And more, like the ability to host up to 100 sites on the same server.

    Don’t get me wrong, because of the ease of use with EE factor, I would love to switch.  But at least tempt me with the pricing.

    Am I missing something?  I am very surprised that nobody ever mentions the high-price of EngineHosting.

    I could be wrong because I’ve never used (mt) but it sounds like they are overselling their plans. Just try to use 1TB of bandwidth and see if they don’t shut your site down way before you ever get close to that mark. They realize that 99.99999999% of the sites out there will never come close to using that storage space or that bandwidth, that’s how they can sell those amazing plans for seemingly so cheap.

    EngineHosting may in fact oversell too (I’ve never checked) but usually the plans that have the huge numbers for the cheaper prices are the obvious ones. For my money, EngineHosting is where it’s at.

  • #17 / Mar 17, 2008 2:31pm

    Erin Dalzell

    790 posts

    Am I missing something?  I am very surprised that nobody ever mentions the high-price of EngineHosting.

    If price is your main concern, then yes, EEHosting may not be your best choice. But then neither would a BMW!! Many people don’t purchase web hosting plans based on price, but on service. It truly does depend on what your goals are.

    I use DH because it is dirt cheap and meets my meager needs. If I ever had a major corporate site, I would go with EEHosting in a flash because I feel like I know the principles (I don’t of course, but it feels like it) and I trust them.

  • #18 / Mar 17, 2008 3:16pm

    j25

    47 posts

    If price is your main concern, then yes, EEHosting may not be your best choice. But then neither would a BMW!! Many people don’t purchase web hosting plans based on price, but on service. It truly does depend on what your goals are.

    I definitely see your point.  But 300MB per email address (and what looks to be only 1 MySQL server?) is not a BMW, when the free public bus (Gmail, Yahoo Mail, etc.) provide 2GB+ storage.  I have heard the customer service is top notch, which I believe judging from forum support, but it looks like EH is skimping on the features and storage pretty heavily.

    P.S. - I am all for simplicity and using just what you need.  And I am not looking for 100,000 email accounts like GoDaddy and the other oversold (as Sizemore mentioned) plans.  EH just seems to be lacking in areas where it might be needed in the future (as a site grows), unless you want to pay several $100/month (than again even at $320/mo, you can’t store even 1 large video file in your email account).

    I want to be sold on EH, just having a tough time.

  • #19 / Mar 17, 2008 3:19pm

    Ingmar

    29245 posts

    I have a number of sites at EngineHosting, and I always try to get new clients there. No, they are not the cheapest in the market, but their service is second to none. Also, the lowest tier starts at 9$/month (annual pre-payment), can’t really find reliable hosting cheaper than that.

  • #20 / Mar 17, 2008 3:25pm

    OrganizedFellow

    435 posts

    ... Many people don’t purchase web hosting plans based on price, but on service. It truly does depend on what your goals are ... I use DH because it is dirt cheap and meets my meager needs ...

    For the past several years, I made my hosting decisions based solely on price.

    Which is why I went with the ‘dirt cheap’ plan on DreamHost.

    My needs have changed very little over time, my expectations have drastically increased since experiencing DreamHost.
    I expect AND need a host with excellent support, speed, reliability, etc. Just like everyone else.
    DH let me down on many occasions, even on my itty-bitty personal site.

    I may use them again ONLY for image hosting, but not for my site(s).

  • #21 / Mar 17, 2008 3:53pm

    Erin Dalzell

    790 posts

    I want to be sold on EH, just having a tough time.

    EllisLabs has much history doing the “Right Thing” for their customers. Instead of asking here, why not email their sales group and explain your goals and see what they say?

  • #22 / Mar 17, 2008 5:56pm

    Nevin Lyne

    370 posts

    I want to be sold on EH, just having a tough time.

    I am just going to answer by saying we will never fill the needs of everyone, but our focus is not cheap/bulk hosting, and the style of hosting services we provide is not cheap to do by any means.  Our main focuses are performance, stability and security which is what many people are also looking for in their hosting.  I stand behind our choices for pricing and our overall business model, as it seems do our clients.  This is likely why we see an ever increasing number of corporations, large educational institutions, local/state/federal government agencies, and people that just want better rather than just cheap hosting, coming over to us each day.

    As a side note, while your individual Gmail account is larger, Gmail limits each email to 20 megabytes in size: Gmail - 20 megabyte size limit. So you are not really going to be attaching a big video file to an email there either.  There are better ways to send/distribute video, or large files then in email in the long run.

    Thank you.

  • #23 / Mar 17, 2008 8:32pm

    j25

    47 posts

    Thanks Nevin, and all.

    Well, EngineHosting has certainly created a lot of fans 😊

    I did not intend to hijack this thread.  I have just been considering hosting with EngineHosting for awhile and have not pulled the trigger do to preliminary cost/benefit concerns.

    As someone who currently pays more than $20/mo for hosting with Media Temple, I am not overly price conscious, feature blot wanting, oversold needing customer (if I was, I would be all over the $3.65/mo GoDaddy plan). Just someone who thinks about a purchase before making it. 

    I definitely appreciate the thoughts of all who responded.  And, I agree that I would put a premium on top-notch customer support over having an extra 900 email accounts or other “features” I would never need.

    And to be completely honest, I do not know exactly how much database or overall storage I would need, but it needs to be enough for an average site.  If I can get by on the $10-$20 Shared EngineHosting plans, I am all for it. That monthly investment should give a small business all it needs, in my opinion.

    @Nevin - The video reference was just to show that a 300MB email account is puny by all modern standards, not to allude that Gmail is a good option for video file transfer 😊

    For my next site, I will be giving EngineHosting a good hard look and maybe a try.  Thanks all.

    Cheers!
    Jackson

  • #24 / Mar 17, 2008 10:29pm

    allgood2

    427 posts

    300MB email account is puny by all modern standards

    I don’t think 300MB per email account is puny. In fact, it’s probably average. People compare it to Google or Yahoo or other providers who are dealing with massively high volumes. But your average ISP isn’t dealing with millions of users. They may be dealing with a few thousand users at most, which is a totally different paradigm. But if you get rid of the idea of using your email as secondary file storage and just think of using it for email. 300MB stores a lot of data. For example, my current Google account has just over 600MB of data. BUT!!! That has email coming in from five of my more active email accounts (yes, I have about 12 email accounts).  With that, Google is storing well over 60,000 email messages and attachments.

    The point is, a single email account for a high volume email users could take years to use up 300MB of storage. If the average email user gets 30 messages a day, 900 messages a month (which is probably slightly on the high side), without attachments, thats about 11,000 messages a year or about 11MB per year without attachments. 300MB will store close to 250,000 messages, with a variety of attachments between 100kb-2MB.  This all assumes removal of spam on the regular basis.  Plus more people still use POP over IMAP. And while that will eventually change, it does mean that most people are cleaning out the storage space at least once a week or so.

    I know people do it, but sending large files via email, regardless if its Google, just isn’t a great idea. Lord knows enough of my clients attempt to do it; but luckily most don’t even have the patience to send a 30MB file, let alone a 100MB file.

    I’d be more concern with number of emails, than size of individual accounts.

    Plus with the move towards more decentralized services, if you need more than average, you can still get a basic account, have your photos stored at Flickr, your videos at YouTube, and route your email into Google.

  • #25 / Mar 17, 2008 10:31pm

    Nevin Lyne

    370 posts

    @Nevin - The video reference was just to show that a 300MB email account is puny by all modern standards, not to allude that Gmail is a good option for video file transfer 😊

    All I can say still is that if the size of the email accounts was of great issue for our client base we would look at adjusting it, as we have in the past at both the hosting account and email account levels.

    In reality a good percentage of clients come to us with already existing email solutions, like in-house Exchange servers, or using Google for Business, in some cases they moved to those solutions after old hosting providers lost all of their email.  So in the end we opted for a “smaller” inbox size which works for a vast majority of our clients, but do extensive intra-day, nightly and weekly on-site and off-site archives, and use proven enterprise technology to power it all.  This along with the ability to restore our full mail server systems in our business continuation data center, quickly, in the event of a major data center issue, like fire/flood/etc. we thing is a better combination.  While unlikely this would affect some place like Gmail, it will most likely affect your average hosting company, many of which have no disaster recovery plans.  Again, our business model is more about our three main focuses, performance, stability and security than anything else.  These are really some of the major reasons I think people chose to use ExpressionEngine for their CMS needs as well.

    Thanks 😊

  • #26 / Mar 18, 2008 11:22am

    OrganizedFellow

    435 posts

    ... I did not intend to hijack this thread.  I have just been considering hosting with EngineHosting for awhile and have not pulled the trigger do to preliminary cost/benefit concerns ...

    As the thread-starter, I don’t feel this thread was jacked by you nor anyone else.

    It’s good to get input from everyone regarding hosts, period.

  • #27 / Mar 18, 2008 7:58pm

    RichardC

    40 posts

    Just to add another 2 cents, I’ve used EH for a few months here and there, and I’d be using it right now if I hadn’t picked up a lifetime deal over at (the increasingly confused) Joyent a couple of years back and their new servers hadn’t fixed most of their old problems. Throughout my sites’ time on EH, it was excellent service across the board, and really, really good performance on my admittedly irrelevant, ultra-low-traffic site.

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