Thread

Joakim, do you know if there are open_basedir restrictions in effect?  Also, if you can check Admin -> Utilities -> PHP Info for display_errors - it would probably help to have that set to on.

Also, what are the permissions set to on that directory?

Joakim, do you know if there are open_basedir restrictions in effect?  Also, if you can check Admin -> Utilities -> PHP Info for display_errors - it would probably help to have that set to on.

Also, what are the permissions set to on that directory?

Hi Lisa,

I think open_basedir is turned off. I followed this guide in order to setup MSM with MediaTemple. I wrote this in SSH:

<Directory "/var/www/vhosts/mywebsite2.com/httpdocs">
php_admin_value open_basedir none
php_admin_value safe_mode off
</Directory>

Is it possible to turn it on without it affect the MSM setup? The permissions on the folders is set to 777. Thanks!

Any solution yet someone?

Without a php error, it’s really hard to debug.  And MT seems to have a bunch of different server/hosting plans, so it was hard to tell what posts here might apply to your setup.

Did find this on attempting to turn php errors on via htaccess- looks like it needs to be above root level.  Give that a try- then go back to the old 1,2,3 test- see if you get a php error there.

Hi,

I have tried this and really can’t get it to work. Is there any way to login through SSH and type a command to activate PHP error?

The system is running with MSM on website1.com and it works when I enter a path to the image directory on that domain. But it wont work when I enter a path to website2.com.

Sorry for being a pain for you guys but I’m desperate to get this thing to work. 😊

Without a php error, it’s really hard to debug.  And MT seems to have a bunch of different server/hosting plans, so it was hard to tell what posts here might apply to your setup.

Did find this on attempting to turn php errors on via htaccess- looks like it needs to be above root level.  Give that a try- then go back to the old 1,2,3 test- see if you get a php error there.

Unfortunately, we’re not able to assist with modifying your server environment. It should just be a matter, from what I understand, of editing php,ini to turn display errors on.  Your server administrator should be able to help with that.

Once we have an error, we’ll be able to troubleshoot further. =)

Hi.

I did change to “display_errors = On” and “error_reporting E_ALL ” in the php.ini file and now it says under the EE PHP Info section that Display Errors is On. However, I still can’t see any errors when I do the Testing 1,2,3.

The Output and Debugging Preferences is set to show error messages to admins.

When you do the Testing 1 2 3 - can you try viewing source and seeing if there’s more in there that is not on the screen?  Also, you might temporarily try setting it to show errors to All, just in case you’re not logged in to the front-end of the site.

Woho! Finally got it to work! It was as you guys assumed, a open_basedir problem. It was solved by doing this on both my-website1 and my-website2.

Thank you for your support!😊

Man- I am so glad you got this one figured out!  And thanks for the update- just directed someone else on an MT VPS to the thread- running into the same issue.