Thread

sorry I just sent you an email with login stuff.

The structure is simple. I have the application residing in siteA. I then have siteB and soon I will add siteC.  Different domains, different folders.

As for the htaccess file, I have RewriteEngine On.

Yes, but are those different domain’s folders under SiteA, or alongside.

There are two popular setups, and many others, of course. But most commonly:

SiteA
—-SiteB
—-SiteC

Or

SiteA
SiteB
SiteC

Can you paste what you have in your .htaccess file please? And confirm which structure your sites use?

got ya! They are alongside. Im using a MT gridserver if that helps.

htaccess contents

RewriteEngine On
RewriteRule ^domains/[^\/]+/html/webstats[/]?$  <a href="https://beta-ac.mediatemple.net/services/manage/grid/reports/urchin/143052/urchin.cgi">https://beta-ac.mediatemple.net/services/manage/grid/reports/urchin/143052/urchin.cgi</a> [R]

Is that .htaccess in all 3 directories or only in the main site directory?

actually its at the root level. not in either of the directories from the mentioned domains.

Ah ok.  .htaccess cascades down the directory tree - so if it’s at root then it is effecting all three sites.  Can you try removing .htaccess off of your server and see if you can login with the admin.php?  That would either rule out .htaccess or ... not. =)

For some reason with the current setup on the gridserver I cant change permissions on htaccess. I’m waiting to find out how to remove that restriction. I’ll be back soon

You could just try deleting the contents of it, an empty .htaccess file to test with is as good as none, in this case. =)  Just make a backup first!

yeah I tried that. I’m NOT quit sure why they dont allow you to write to it. In the meantime is their anything else I could try?

We really need to rule that out.  I suspect that some sort of redirect is going on that is interfering with the login process.  I’m going to ask the team for ideas, too.  But I really, really feel we need to rule that .htaccess out.

sounds like a plan.

Ok so in short. Im not allowed to remove or change the .htaccess file from the grid server. Is there anybody there that has experience with gridserver implementation? I’m stuck at this point.

If you’re not allowed to change the .htaccess file - how did you get that information in there in the first place?  We have a few customers that use Gridserver and I’ve not heard of this particular issue…

Its weird I know. I’m sending you a screenshot.

I guess I cant send you a screenshot. Basically its says in a red box. “This file may only be viewe, it is not owned by you”

pencilthief, I strongly suggest you contact MediaTemple’s support staff.

I use gs for about 6 or 7 smaller sites. I’ve never had a problem modifying my .htacess files. The domain is listed as the owner, and I use sFTP instead of FTP to access the site.

Their support staff should be able to help you modify or just totally remove that .htaccess file.