Last week I set up a simple commerce section for a client which included two email templates: one to the buyer and one to the seller. In my testing the buyer notice arrived but when other users tested the purchase the notice never came through.
Here is the text of the email:
Dear {first_name} {last_name},
Thank you for your purchase.
You can download the video: http://www.sitename.com/store/success.
Sincerely,
Client Name
Is there anything that would be preventing the emails from getting through to the buyer?
Thanks.