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Channels > Edit Preferences loads a Blank Page

October 18, 2013 1:15pm

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  • #1 / Oct 18, 2013 1:15pm

    williamleeks

    1 posts

    I’ve just updated a site in local development to EE 2.7.2 and was in the process of moving it to my hosting server to show it to the client. As I followed the steps to move EE, I discovered that clicking ‘Edit Preferences’ for any of my channels (under Admin > Channel Administration > Channels) caused a blank page to load. As far as I am able to test, this is the only page in the control panel that is problematic.

    I’m getting no error message so I don’t really know where to begin. Any ideas on how to fix this would be much appreciated. Let me know if further info is needed, apologies if there is something obvious I should have included.

  • #2 / Oct 28, 2013 5:43am

    Ralph

    78 posts

    Try enabling the output profiler and PHP errors for all users in Admin > System Administration > Output and debugging. If still nothing can you access the apache error logs file to see if anything is there?

  • #3 / Oct 29, 2013 6:48am

    williamleeks

    1 posts

    Hi Ralph,

    Thanks for getting back to me. Enabling debugging hasn’t flagged anything up (and I can’t access the logs), however, further inspection in recent days has shown me that there may have been a problem during the FTP transfer of the site.

    For that reason, I’m happy to consider this issue closed for the time being.

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