This is an archived forum and the content is probably no longer relevant, but is provided here for posterity.
The active forums are here.
August 30, 2013 2:52am
Subscribe [2]#1 / Aug 30, 2013 2:52am
I am using to 2.5 expression engine for our project all process is fine but when user purchase product then mail not fire by the system, Please suggest me if not show any bug then why not fire a mail. Please suggest me, any types of setting or any server issue or any others please suggest me..
#2 / Sep 03, 2013 4:42pm
Can you send an email via the Communicate tool? If not, then you need to review how have configured ExpressionEngine to handle email:
http://ellislab.com/expressionengine/user-guide/cp/admin/email_configuration.html
If you can send email via Communicate, then you’ll have to be more specific about how your users are doing product purchase, and what add-on you are using to conduct the purchase.