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Thumbnails only created on synchronize, not automatically during entry creation and initial upload

February 11, 2013 8:05pm

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  • #1 / Feb 11, 2013 8:05pm

    cgorichanaz

    3 posts

    Title basically says it all. The uploaded file ends up in UPLOAD_DIR, but the thumbnails don’t get created in UPLOAD_DIR/_thumbs (and two other dirs for custom sized thumbs) until I manually run the synchronize operation. All the directory permissions are 777, though of course EE can write to them since it works on synchronize. Anyone know a reason these thumbs might not get created in the first place?

  • #2 / Feb 13, 2013 2:05pm

    cgorichanaz

    3 posts

    Nobody even has an idea of where I can look to troubleshoot this?

  • #3 / Feb 13, 2013 6:31pm

    ahmad saad

    364 posts

    please give me more info:

    1- your server linux or win.
    2- EE ver.
    3- when you upload the image there is any error show??

    Regards,

    Ahmad saad.

  • #4 / Feb 13, 2013 7:31pm

    cgorichanaz

    3 posts

    Thanks for replying.

    Red Hat Enterprise Linux Server release 6.2 (Santiago)
    EEv2.5.2 - Build Date: 20120606
    No errors displaying whatsoever.

    As noted, EE clearly can make the thumbnails as it does so just find when I manually click the synchronize button and submit that form. It just doesn’t make them automatically upon uploading a new image.

  • #5 / Feb 14, 2013 3:47pm

    ahmad saad

    364 posts

    Hi cgorichanaz,

    I am sorry for take long time to reply, but I do some digging in EE core php files to know what the difference between synchronize and upload file.

    all I find that the synchronize call do_sync_files method on content_files controller , and upload file call upload_file method on content_files_modal controller , and both call create_thumb method in different ways.

    I can’nt do any more tests because I don’t have your issuse, so any more tests must done on your server.

    Note: I am not a support admin , I am just a developer like u but I have some experience on this kind of problems.

    so try to find what causes your problem and if u want any help tell me.

    I think the support admin will advice u to :
    1- run the Server Wizard here: http://ellislab.com/expressionengine/user-guide/installation/requirements.html .
    2- upgread to the las EE ver 2.5.5 .

    I also advice u to do this before go to hack the core code.

    Regards,

    Ahmad saad.

  • #6 / Apr 05, 2013 3:57am

    cgorichanaz

    3 posts

    Ahmad saad, thank you for your time on this. This issue has been put on backburner while we work out other things the client requires, but I will do some more digging soon. Just wanted to let you know I got the reply!

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