Thread

I carefully followed the directions for “Moving EE to Another Server” and was able to login to my control panel and make changes as outlined, including editing config file .

However, when I try to go to the site, I receive errors related to the path to the templates. The old server path (lcitest.smithaddy.com) is still being found somewhere and I cannot determine where.

New server is at:
http://66.226.79.148

A couple of the errors shown are:

A PHP Error was encountered

Severity: Warning
Message: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/www/lcitest.smithaddy.com/assets/templates/default/default_site/home.group/index.html) is not within the allowed path(s): (/var/www/vhosts/lcicorp.com/httpdocs/:/tmp/)
Filename: libraries/Template.php
Line Number: 2318

A PHP Error was encountered

Severity: Warning
Message: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/www/lcitest.smithaddy.com/assets/templates/default/default_site/includes.group/footer.html) is not within the allowed path(s): (/var/www/vhosts/lcicorp.com/httpdocs/:/tmp/)
Filename: libraries/Template.php
Line Number: 2318

EE 2.5.3 Build Date: 20120911

Thanks very much for any help you can provide.

Hi lysmith,

Unfortunately, it sounds like your host has open_basedir restrictions in effect, which can cause problems with EE (or any PHP-based web application). Could you check with your host to see if they’d be willing to lift this restriction?

If they’re not, then you should be able to work around this by keeping all your EE files within the same hosting account’s web root. How are your files currently set up on this host?

I will check with host, renting cloud server which is already hosting an EE site for sister company’s website so we should be able to work this out. I added a webspace for the LCI site using Plesk server.

Thank you!

Hi lysmith,

Let us know if there is anything we can do to help after you speak with your host.

Cheers,

The information you provided helped to solve the problem. The site now comes up without error. Thank you!

Great! Glad to see that helped you take care of it. If there’s anything else we can do for you, just let us know!