Thread

I am using EE 2.5.3 build 20120911
Modules include structure, playa, super search
I have included an image of the error and a video of how it occurs below.

I have a very strange issue where the products page will not load when I am also logged into the back end of the site.  All other pages work as expected logged in/out.  The products page works fine while not logged in, so my visitors are not experiencing this issue.

The error message reads :
“The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Please contact the website owners to inform them of this problem.”

And does so in all browsers.  I have tried clearing cache in EE as well as all browsers with no results.  I have a video of this action located here   Error video

Please let me know if anyone has run into this issue or if I can provide any more information.

Edit - it may be important to not that I am not using any kind of ecommerce here even though this section is labeled “Products”  We do not use any selling modules.

Hi hexarmor,

Sorry to see you’re running into this. Could you share the template code you’re using for this page? I suspect it’s something in there that’s causing it, but I’d have to see it to confirm that.