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September 07, 2012 11:44am
Subscribe [1]#1 / Sep 07, 2012 11:44am
One of my developers has locked his account on accident (caps lock.. doh!). He’s now got a 240-minute lockout period on his account. I know how to configure those things, but I don’t see a place to manually unlock the account, nor was I able to spot where that lock is being held by the server in the database. Any ideas?
Thanks!
#2 / Sep 10, 2012 11:27am
Hi Kvetchus,
I went digging, and I asked around. Looks like you are after the exp_throttle table.
Users are locked out by IP address.
Let me know if you have any other questions!
Cheers,
#3 / Sep 10, 2012 9:52pm
Thanks! That’s good to know. I resolved it by disabling the restriction altogether, he was able to log in, then I enabled it. Really there should be a control there, but I’m good to go either way. Thanks again!
#4 / Sep 11, 2012 9:27pm
I’m glad you were able to get around the lockout.
Is there anything else I can assist you with?
Cheers,