Thread

Out of nowhere, a client was suddenly unable to log into their control panel. They get this code:

<?php

error_reporting(0);

$pathinfo = pathinfo(__FILE__);
$ext = ‘.’.$pathinfo[‘extension’];

require ‘./core/core.system’.$ext;

?>

And the website was no longer working. The home page shows the php code instead of the site.

They were running 1.6.7, so I took the opportunity to update the site to the current 2.5.2 version (hoping it was a corrupt file which would be replaced), but when I navigate to the admin.php page to start the upgrade (after all of the appropriate files have been uploaded), I get the same php on the home page instead of the upgrade page.

I would very much appreciate some insight as I am at a complete loss. Thank you!

The files you uploaded are not being seen as PHP files. You need to contact your host about this to find out how you can ensure that files ending in a php extension are parsed as such.

Yep, you’ll want to make sure your host has your account set up to properly support PHP. Let us know what you hear back from your host!

Thanks for your help. It was, in fact the host’s fault. They upgraded the php and it caused all sorts of problems. But everything is back up and running again. Thanks again!

Thanks for letting us know, alijrob! I’m glad your host was able to sort this one out for you.

if anything else comes up, please start a new thread where we can assist. Thanks!