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Safecracker image upload fails silently when using custom statuses

August 13, 2012 10:02am

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  • #1 / Aug 13, 2012 10:02am

    neilkb

    4 posts

    Hi

    I have a channel created with custom statuses of ‘event’ and ‘publication’. I have some custom safecracker file fields defined for this channel which I am trying to use to upload images via the front-end. The fields display ok in the form and the upload works fine from the control panel to these fields. Populating these fields also works ok if you select a file that has already been uploaded via either the control panel or an FTP client. However the upload fails if I browse to a local file and attempt to upload it. I don’t get any error message, the form just submits and displays the success page, the file has not been uploaded. File permissions appear to be fine, I am also attempting the upload as the super admin so the user permissions should be ok.

    The odd thing is that I have almost identical templates in other channels that work fine and they are even uploading to the same file directory. The only thing that I can see that is different is that the other channels use the default ‘open|closed’ statuses whereas the channel entries that fail use custom statuses of ‘event|published’ and the default ‘closed’ status.

    Any ideas on how to correct this would be much appreciated.

    Thanks

  • #2 / Aug 17, 2012 10:54am

    Lisa Wess

    20502 posts

    Hi, neilkb, welcome to the forums!

    I do not see a license on your account and this is specifically about a product available only with a license - so I will need to ask you to follow these instructions to get access to our support team.

    Thank you!

  • #3 / Aug 22, 2012 12:24pm

    neilkb

    4 posts

    Hi

    I believe there should now be a license on my account. Any ideas what is happening with the issue described?

    Thanks

    Neil

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