Thread

Using EE v2.4.0, EngineHosting, and a development subdomain (dev.mysite.com).

Both admin.php and index.php are exhibiting the following issue:

Most of the time, the first attempt to visit a page (i.e. Login), results in a 500 error - Internal Server Error.  But simply clicking the browser reload icon usually results in getting an unstyled version of the desired page.  Sometimes, a styled version is served, but things are missing.

For example, in admin.php, I might get a styled home page, but the menu is non-functional.  Hovering over, say, Add-Ons shows “Go to # on this page”, so nothing happens.  Other times, the menu will work fine.  Continued clicking of the reload icon generally toggles between the 500 error, an unstyled page, or a semi-styled page as described above.  Once in a while, I get a completely good page.

In the case of the unstyled or semi-styled pages, View Source shows a completely valid set of html, including correct links to CSS, images, etc., so that tells me all the html generation must be correct.  So what is causing this?

Thanks,—Jim

Hello,

Brandon here from Enginehosting.com.  The 500 internal server error is going to be the result of an .htaccess conflict.  LIkely a result of us having your dev.domain.com setup in apache as well as you having your dev.domain.com configured in your .htaccess file.

If you remove your sub-domain code within your .htaccess file things resolve normally, we’ve gone ahead and commented out the dev.domain.com sub-domain code for you and things appear to be resolving normally.

We also noticed you had additional .htaccess code causing 500 internal server errors.  disabling your .htaccess completely solved the problem.

For further assistance regarding your web hosting configuration please feel free to email our support team.

Thank You,
Brandon

Hey Jbeitel,

I see that Brandon is helping you out, that’s awesome!

Thanks Brandon.

If you need anything else, please let me know.

Cheers,