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Can't Log In To Control Panel

March 30, 2012 5:15pm

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  • #1 / Mar 30, 2012 5:15pm

    girlwonderful

    54 posts

    This question may be related to a resolved thread.

    I definitely looked for users with similar issues and tried to add the following to my config.php file, no luck. I cleared my cache, cookies and also tried to log in via 2 different browsers. Still stuck.

    $config['cookie_domain'] = "";
    $config['cookie_path'] = "";
    $config['cookie_prefix'] = "";
    $config['admin_session_type'] = "c";
    $config['user_session_type'] = "c";
    $config['require_ip_for_login'] = "n";
    $config['require_ip_for_posting'] = "n"; 
    $config['secure_forms'] = "n";

    Here is what I have in my config.php currently

    $config['app_version'] = "240";
    $config['install_lock'] = '1';
    $config['license_number'] = "REDACTED";
    $config['debug'] = '1';
    $config['cp_url'] = 'http://anyeverynothing.com/redacted';
    $config['doc_url'] = "http://ellislab.com/expressionengine/user-guide/";
    $config['is_system_on'] = "y";
    $config['allow_extensions'] = "y";
    $config['cookie_prefix'] = '';
    $config['multiple_sites_enabled'] = 'n';

    thanks for your help

  • #2 / Apr 02, 2012 12:16pm

    Shane Eckert

    7174 posts

    Hello girlwonderful,

    I am sorry to hear you are running into this problem.

    What happens when you login? Does the page just seem to refresh and you land back on the login page or does it take you elsewhere?

    Are the correct index.php files where they belong? One goes in the root and the other goes in the system folder. Sometimes mixing those two up will result in redirecting away from Control Panel after login.

    Are all your paths correct?

    Admin > General Configuration
        Admin > Channel Administration > Channels
        Admin > Security and Privacy > Captcha Preferences
        Admin > System Administration > Emoticon Preferences
        Content > Files > File Upload Preferences
        Members > Preferences
        Design > Templates > Global Preferences

    I hope this helps. Touch base with me after you check the above out and we will go from there.

    Cheers,

  • #3 / Apr 02, 2012 7:27pm

    girlwonderful

    54 posts

    thanks for the help Shane, it seems to be only happening at work - where I’d previously logged in with no issue. It seems to refresh and just takes me back to the login page. I logged in at home over the weekend with no issue.

  • #4 / Apr 05, 2012 12:40pm

    Shane Eckert

    7174 posts

    Hey girlwonderful,

    At work are you behind a proxy or a rotating IP?

    Sometimes that will play a huge part in login errors.

    Please let me know.

    Cheers,

  • #5 / Apr 05, 2012 1:31pm

    shorn

    79 posts

    Just to add, after launching yesterday, I’m having this problem as well. Needs several attempts before logging in. This is on a mobile connection though so guessing its a ip address issue. Not sure if it’s related but I get thrown out when browsing the front end as well. Can log in but after view pages it will suddenly refresh and I’ll be logged out. Don’t want to hijack, just seemed related to original poster.

  • #6 / Apr 05, 2012 1:35pm

    Shane Eckert

    7174 posts

    Hey shorn,

    It probably is IP related.

    Did you open up a thread of your own on this?

    Cheers,

  • #7 / Apr 05, 2012 1:53pm

    shorn

    79 posts

    No I haven’t done yet. Will wait till back at a desktop to investigate further. Got few other probs with jquery not being found was logged in to cp, (on mobile connection) so want to have a thorough look first to see if it’s anything obvious!

  • #8 / Apr 05, 2012 1:55pm

    Shane Eckert

    7174 posts

    Hey shorn,

    Sounds good.

    Thanks,

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