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Using Tell-a-friend email responds with internal server error if the email is sent from same person one after another?

February 16, 2012 11:51am

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  • #1 / Feb 16, 2012 11:51am

    levlane

    32 posts

    Hello all.
    I am using the tell-a-friend function from the email module.
    All works well.

    The issue is this:

    if I send an email with the FROM value being “[email protected]”, the first time works fine.
    If I then send a new email shortly after the first and it uses the same value, it gives me an internal server error.

    If I change that FROM value to .(JavaScript must be enabled to view this email address), it will then send.

    is here some configuration to inhibit multiple emails being sent?

    I am in the middle of testing so I need to keep sending the same email over and over.

    Thanks
    Rich

  • #2 / Feb 17, 2012 1:40pm

    Shane Eckert

    7174 posts

    Hello philafin,

    I am sorry to hear you are running into this problem.

    It sounds like your hosting provider may have some restrictions in place. Maybe some kind of anti-spam software to keep the server from being tuned into a zombie that sends spam mail.

    The internal server error is good in that looking through the system logs will tell you where the error is coming from. Also being a server error points to configuration issues on the server, so as a first step you may want to call your hosting service and ask them about sending email from the server and checking the logs for you.

    I hope this helps!

    Cheers,

.(JavaScript must be enabled to view this email address)

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