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User groups and creating new channel producing errors

February 01, 2012 7:03am

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  • #1 / Feb 01, 2012 7:03am

    We are running Expression Engine 2.3.1 with Multi-Site Manager.

    We recently set up new user groups with permissions for different sites. The original site works fine, the two added sites produce an error/blank screen when attempting to create a new channel under all user groups other than Super Admin. Their permissions ARE set to allow them to create new channels. 

    We get the following page results in a blank screen (no data returned from server) when permissions are enabled:

    admin.php?S=26fb666900bda425154f6bd3c024d3ac3222a117&D=cp&C=admin_content&M=channel_management

    When permissions are explicitly disabled, the screen returns:

    “An Error Was Encountered
    You are not authorized to access this page”

    So clearly the permissions are working. It is just that for a given user (not super administrator), it is not able to display the Add New Channel page for some reason.

    Any help would be appreciated.

  • #2 / Feb 02, 2012 2:54pm

    Dan Decker

    7338 posts

    Hi cpsadministrator,

    Since this is the same issue you reported here, I’m going to close this thread so that we can continue working with you in the original post.

    Thanks!

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