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January 24, 2012 4:48pm
Subscribe [3]#1 / Jan 24, 2012 4:48pm
Hello,
I’ve just upgraded my system from 2.1.4 to 2.4.0
My images are showing up on the front-end but the File Manager is showing up blank in the cpanel and all the image/file fields are showing up with broken thumbnail icons.
I’ve tried to sync directories. I don’t get any errors but it doesn’t seem to work either. I’ve checked permissions on the image directories are 777.
Help please!
v2.4.0 - Build: date 20120123
#2 / Jan 24, 2012 5:09pm
After “synchronizing” it shows a count of the number of files, which is 1 less than there are in the folder (I’m not counting the _thumbs directory). So it can see they are there (almost!), but can’t list them.
#3 / Jan 25, 2012 6:20am
I’ve found the problem - I hadn’t actually synchronized the files! I blame trying to do an update after a long day, but it has to be done evening when it is off peak for taking the site offline.
I was clicking the Synchronize icon on the “File Manager > File Upload Preferences” page and once I got to the next page “File Manager > File Upload Preferences > Channel name” with the ‘Synchronize Directory’ heading I completely missed the Submit button. I’ve synchronized plenty of times before and I just expected this to be the confirmation screen. I’m not entirely sure why that intermediary screen exists - confused me!
#4 / Jan 25, 2012 6:03pm
Hi Emily,
We have all been there. It’s the theme song for Web Developers, late night upgrades after a long day.
I am glad you got it squared away.
Cheers!