Guys everytime I try to purchase/upgrade my license, the site keeps telling me to login (I’m already logged in). After I login - again, it takes me to the forum site.
This is an archived forum and the content is probably no longer relevant, but is provided here for posterity.
The active forums are here.
December 12, 2011 3:37pm
Subscribe [3]#1 / Dec 12, 2011 3:37pm
Guys everytime I try to purchase/upgrade my license, the site keeps telling me to login (I’m already logged in). After I login - again, it takes me to the forum site.
#2 / Dec 12, 2011 5:38pm
Hi, therooster -
I am sorry for the difficulty. Can I ask you to email sales so that we can assist you?
Thanks!
#3 / Dec 19, 2011 2:26pm
Lisa,
Emailed Sales, but still same problem.
Don’t you guys like money?:)
#4 / Dec 19, 2011 3:55pm
Admittedly we are seeing some issues with people in some geographic areas. Some providers are switching IP addresses when moving from a Non-SSL to SSL connection. I sent you an email on the 15th describing this phenom but have not heard back from you as to whether this is your issue or not. Could you please reply to that email and give me an update? Regardless of the money issue we want you to have a good experience on our site.
#5 / Dec 20, 2011 7:50am
Marcus,
works now.
thanks!
#6 / Dec 20, 2011 9:50am
Glad to hear it!