Thread

Hi Support… having trouble with something I hope will be rather simple to fix.

I’m developing a staffing website with a private members area, but instead of a Member Photo, we’d like each of our members to be able to upload their résumé in .PDF or .DOC format. When I attempt to upload either of those filetypes, I get the error message, saying only .gif, .jpg, and .png files are acceptable.

Is there any way I can edit these settings, or am I looking at a much larger task to accomplish this?

Hi, Jake.

You could instead create a channel for these kinds of entries, and then restrict them to a single entry in that particular channel using SafeCracker.

Does that help?

Hi Sue-

So there’s no way to simply modify the file upload prefs for the members area? Man that’s frustrating. Such a simple need, and now I’ve got to jump though all of these hoops. Is there any documentation covering your recommendation?

-Jake

ADDED NOTE:
I found the SafeCracker docs and I’ve spent today trying to get this new functionality to work, but I keep getting an error message. Here’s the code I’m working with:

{exp:safecracker channel="resumes" return="user_main/upload_resume/success" entry_id=""}
<input type="hidden" name="title" id="title" value="{embed="includes/.username"}" size="50" maxlength="100" class="input">
<input type="hidden" name="url_title" id="url_title" value="{embed="includes/.username"}" maxlength="75" size="50">
<input type="hidden" name="entry_date" id="entry_date" value="{entry_date}" maxlength="23" size="25">



<label for="your_resume">Upload Your Résumé:</label>
<input type="file" name="your_resume" id="your_resume" value="{your_resume}" class="input">

<input type="submit" name="submit" value="Submit" class="button shadow">
{/exp:safecracker}

I’ve hidden most of the fields, so only the Your Résumé field is visible. I choose a file, click the Submit button, and I keep getting the error message saying the “The Your Résumé field is required”... even though I’ve already selected a file to upload.

When I make the your_resume field NOT required, it gives me the success message. I login to the Control Panel to view the entry and the file, and the file I uploaded is NOT THERE!

I’ve also noticed that it is creating new entries instead of overwriting the existing, even though I’ve specified the url_title. I’ve tried using

{exp:safecracker channel="resumes" return="user_main/upload_resume/success"url_title="{segment_3}"}

and putting their username in the URL, but then I get an error message stating I need to select a valid entry. The frustration grows…

I’m completely stuck here. Really need some insight here. Thanks.

#twiddles thumbs

24 hours later… still no progress… still no help from support. I gotta say, EE, your customer support has dropped off SEVERELY in the past year, and I am not happy in the slightest. I’ve lost 2 days on this issue already, and it looks like I’m about to lose a 3rd over this very minor issue. You are losing a customer.

Hi, Jake. I’m sorry you’re running into issues using SafeCracker.

I see you’re using the File field type, can we have you change aover to the SafeCracker File fieldtype instead?

The File fieldtype has a problem with SafeCracker.

Bug report: https://support.ellislab.com/bugs/detail/16837

Or you might want to explore Zoo Visitor which I haven’t tested, but it looks interesting.