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Upgrade to 2.3 from 2.2.2

October 29, 2011 10:48am

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  • #16 / Nov 17, 2011 9:46am

    EWDC

    58 posts

    sorry did not post link in correctly

    Like this

  • #17 / Nov 17, 2011 3:59pm

    EWDC

    58 posts

    Hi,
    Have finally got round to trying the upgrade to 2.3.1 again and still experiencing the same issues.

    Edd

  • #18 / Nov 17, 2011 4:36pm

    EWDC

    58 posts

    Have just tried with a fresh download from the my expression engine account and still not working…

  • #19 / Nov 17, 2011 6:23pm

    EWDC

    58 posts

    Would like to get the upgrade sorted before the end of the day tomorrow… any help out there?
    Thanks, Edd

  • #20 / Nov 18, 2011 4:57am

    EWDC

    58 posts

    Anyone?

  • #21 / Nov 21, 2011 7:43pm

    Kevin Smith

    4784 posts

    I am not sure the issue can be a server side thing as I am running all sites of the same server and have discovered that site 1, site 2 and site 3 all work with HTTP access set up, but site 4, site 5 and site 6 do not… therefore I am wondering if it could be something to do with additional sites added to MSM?

    Hi Edd,

    Thanks for your patience. When you say it doesn’t work, what do you mean exactly? What are you trying, what is the expected behavior, and what happens instead? And if sites 1-3 work as expected and sites 4-6 do not, what settings do you have in place that are different between those two groups?

  • #22 / Nov 22, 2011 7:16am

    EWDC

    58 posts

    Kevin,
    Sorry I could have been clearer.
    All sites allow me to enable HTTP access to templates in the CP. However, only sites 1,2 & 3 then recognise my (super admin)  username and password when trying to access them front the front end. Sites 4,5 & 6 do not accept the username and password, therefore I am unable to access them.

    No different settings between sites 1,2&3 and sites 4,5&6 really. Similar structure, same database, same server, sites 2&3 have subdomains as do sites 4,5 & 6.

    Edd

  • #23 / Nov 23, 2011 4:14pm

    Kevin Smith

    4784 posts

    Edd, I’d like to get a firsthand look at this if that’s alright. Be on the lookout for an email from me.

  • #24 / Nov 23, 2011 4:47pm

    EWDC

    58 posts

    Hi Kevin,
    If I am going to give you access can I request that you also sort out my upgrade to 2.3.1, the HTTP access to sites 4,5&6 with super admin and also the issue with site login for site 2 returning to index page of site 1. I currently have threads for all three of these issues…

    Also I must point out that as a work around I have added http username and password access to sites 5 & 6 with my own .htaccess files. At no point can either of these sites have no access security on them.

    Can you agree to this?

    Regards,
    Edd

  • #25 / Nov 23, 2011 5:43pm

    Kevin Smith

    4784 posts

    Edd,

    If you’d like to share your login details, I would be glad to address the specific issue we’re discussing here in this thread as well as the issue in this thread. I’ve only seen those two threads posted to our forums.

    Please understand that I’m offering to login to your system as a courtesy in order to try to get you to a resolution on these issues quicker. This is far beyond what we can usually provide in the way of service.

  • #26 / Nov 23, 2011 5:52pm

    EWDC

    58 posts

    I do appreciate this Kevin and thank you for your support. This thread actually began with the upgrade issue. See previous page. Will switch over to email now.

    Cheers,
    Edd

  • #27 / Nov 23, 2011 6:05pm

    EWDC

    58 posts

    Just need to check all is backed up in case anything goes wrong… can I use your email to give you an overview of how everything is set up?
    Edd

  • #28 / Nov 29, 2011 3:27pm

    Kevin Smith

    4784 posts

    Hi Edd,

    Please fill out the login request form that I sent first. Once we have your credentials, the system will send you an email, and you can then respond to it with any additional information you need to include. Please do not email me directly since that information will not be available to our whole support team.

    Thanks,

  • #29 / Dec 04, 2011 1:48pm

    Kevin Smith

    4784 posts

    Edd,

    Just checking to make sure you got my email requesting login information. I’d love to help you resolve this as soon as you’re available.

  • #30 / Dec 05, 2011 9:28pm

    Kevin Smith

    4784 posts

    Just checking in one last time…

.(JavaScript must be enabled to view this email address)

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