Thread

Hiya

I’m having an issue sending any mails from EE (notification, communicate etc.)

The problem is that the any attempt to send notification / communicate emails takes at least 2 minutes to submit be it in a Safecracker form or the Communicate tab.

This is happening with both PHP Mail and Sendmail. The emails are eventually sent but the Safecracker form does not submit until after the emails sent. The delay is close to 2 mins.

Any ideas what I can do to stop this? I have checked our server firewall and port 113 is open to traffic.

I have also setup debugging and get the following responses:

Loading Time: Base Classes 0.0107
Total Execution Time     120.1473
Controller Execution Time ( Tools Communicate / Send Email )    120.1368

Thanks for any pointers / help you might have.

Bluebloc,

A couple of things come to mind. First, have you been in contact with your hosting provider about this? They may have some rules in effect that could be causing this. Second, is this process generating a large number of emails or only a few?

Cheers,

Hiya Dan,

I’m just started running my own dedicated server so I asked myself those questions and finally found the answer. It should hopefully help out anyone who has the same issue on a linux server.

Cause: sendmail always waits for 60+ seconds when your hostname is not a FQHN (fully qualified host name). In my case, it was simply Ubuntu-1004-lucid-64-minimal. Sendmail will asume a temporary DNS lookup failure and try again (while actually sending out the mail, strangely enough).

Solution:
* first, in /etc/hostname, change your hostname from whatever to a FQDN like whatever.one-of-your-hosted-domain-names.com
* then, in /etc/hosts, add a host entry like:

99.123.45.67 whatever.mysite.com

Reboot and try to send a mail to yourself again. Sendmail wil not delay at all.
Thank you, googleweb.

Bluebloc,

Thank you for sharing your solution, it will surely help others if they encounter this issue 😊

Thank you for using ExpressionEngine and let us know if we can be of assistance in the future.

Cheers!