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Unable to load the requested file: _shared/menu/item_parent.php error

August 25, 2011 1:16pm

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  • #16 / Nov 17, 2011 4:56pm

    Austin Siewert

    129 posts

    I renamed the system folder only. Default theme for the CP.

    I’m baffled. What extension, theme, module or fieldtype used ‘_shared/menu/item_parent.php’ in the past? What could possibly be using this file?

  • #17 / Nov 21, 2011 4:27pm

    Robin Sowell

    13255 posts

    Austin, that view is still used for the menu, it’s just that the default view files moved to system/expressionengine/views/ instead of having to be done for each theme.

    I’m wondering if that didn’t get properly replaced.  FTP in, pull down a copy of your current system/expressionengine/views folder- delete existing folder, upload a fresh copy from the latest download.

    That do any good at all?

  • #18 / Nov 22, 2011 9:55am

    Austin Siewert

    129 posts

    That seems to have fixed it. I’m wondering if the past two times when I have updated EE, those files were cached and that’s what was throwing the error?

  • #19 / Nov 22, 2011 10:18am

    Robin Sowell

    13255 posts

    Sounds like server cache or FTP- or a combo?  Sometimes deleting the folder and then re-uploading knocks things loose.  In fact- I usually just upload a whole new system folder- leave the old one up, and switch out the names (moving config files and any third party stuff over to the new folder).  Eliminates the potential problem.

    Which is a long way of saying ‘yay, glad that worked!’.  😉

    Run into any more problems with it, just open up a new thread and we’ll dig in!

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