Thread

I am trying to use the the Utilities > Member Import Utility to import a .txt file of member data, however, I get getting the following error:

INVALID PATH! File does not exist: ../customers.txt

I have tried several different path options and none of them work correctly.

The instructions say:

The location of the file must be relative to your site’s control panel folder. e.g.: ../customers.txt, if placed at the site root.

So I placed the file in the root directory.

Any suggestions on what I am missing here?

Thanks.

I found the answer. For some reason no path is necessary at all. I entered the name of the file with not relative path information and the problem was solved.

Case closed.

Hi Forrest,

Alright, I’ll close this down. Thanks for providing your solution.

Cheers,